Pearl Supported Care Reviews, Photos & Availability | Caring Co
Australia > Northern Territory > Fannie Bay

Pearl Supported Care

· 11 Waratah Crescent Fannie Bay 820 Nt

Residential Permanent aged care at Pearl Supported Care

Care specialisations

  • Dementia
  • Permenant care
  • Respite care


Each aged care home includes a free carecheck from our care matcher team.

Pearl Supported Care is a luxurious aged care home located in Fannie Bay, Darwin. The facility offers 65 spacious rooms with ensuites, built-in wardrobes, and reverse cycle air-conditioning. The beautiful outdoor gardens provide a comfortable area to relax and socialize with family and friends. Residents can enjoy chef-cooked meals that cater to special dietary requirements, along with a private dining room for small family gatherings. The facility offers a broad lifestyle program designed to accommodate individual needs, including exercise classes, manicures and hand massages, and ladies afternoons. Pearl Supported Care also caters to the spiritual needs of residents with a chapel that caters to all faiths and denominations. Other amenities include a laundry service, hairdressing salon, Austar connections, and access to the internet. With qualified staff providing personalized care to suit individual needs, Pearl Supported Care is an excellent choice for those seeking five-star aged care in Darwin.

Elka on 06/05/2023

About the home

  • Gardens
  • Outdoor courtyard
  • Onsite hairdresser
  • Specialised allied health services
  • Organised activities
  • Transport
  • Exercise classes

ACQSC Government star rating

 Good  Overall Star Rating

Residents Experience Rating Improvement needed
Compliance Rating Excellent
Staffing RatingExcellent
Quality Measures RatingAcceptable
Last updated: 31/12/2023

2023 Residents Experience Rating

7.3 Improvement needed · Recommended by 75% residents



The Residents Experience rating shows what current residents at Pearl Supported Care think of the food, staff, care and more. These results are from 2023 annual survey sponsored by the Australian government.

Staffing Rating

10.0 Excellent
Total care249 mins
Registered nurse care71 mins

The average resident at Pearl Supported Care received 249 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 117% of their daily total care target of 212 minutes set by the Australian government based on the unique needs of their residents.

Quality Measures

6.0 Acceptable

Care quality

  • 0% residents had a pressure injury
  • 17% residents were physically restrained
  • 16% residents experienced unplanned weightloss
  • Falls & major injury

  • 29% residents experienced a fall
  • 1% residents experienced a major injury from falling
  • Medication

  • 33% residents prescribed nine or more medications
  • 7% residents prescribed antipsychotics without diagnosis of psychosis
  • Based on 5 different metrics, evaluated against national benchmarks, the Australian Department of Health and Aged Care determined that the quality of care delivered at Pearl Supported Care between July-September 2023 was Acceptable.

    Rooms & Pricing

    Single room + private ensuite

    1 Ensuite 4.3m x 6.7m
    All room prices are displayed as 100% Refundable Deposit & 100% Daily Accommodation Payment.

    Things to know

    About the operator

    • Operated by Southern Cross Care (SA, NT & VIC) Incorporated
    • Not for profit business
    • Is Commonwealth government subsidised
    • ABN: 53682143626

    Safety Checks

    • Certification valid
    • Has received notice of non-compliance
    • Has not received notice of sanction
    • Is accredited
    • 3 Years accreditation period


    11 Waratah Crescent Fannie Bay 820 Nt


    What is the ACQSC star rating of Pearl Supported Care?

    Pearl Supported Care has an overall ACQSC star rating of Good.

    What is the price range of residential aged care at Pearl Supported Care?

    Pearl Supported Care has 1 different types of rooms which range in price between $550,000 and $550,000 maximum refundable accomodation deposit. Keep in mind your cost may vary based on deposit ammount, and government subsidies.

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