Palm Lake Aged Care Deception Bay

· 42-46 Bay Avenue Deception Bay 4508 QLD

Residential aged care at Palm Lake Aged Care Deception Bay in Deception Bay, Queensland

  • Permanent
  • Respite
  • Dementia

About our home

Palm Lake Care Deception Bay offers a spacious environment with both communal and private spaces that cater to the mobility and comfort of its residents. The facility is adjacent to Palm Lake over 50s Resort, facilitating family connections through shared activities and meals. The premises include diverse amenities like dining and lounge areas, a café, salon, cinema, and activities rooms, enriched with historical local artwork.

The lifestyle team at the home promotes social engagement amongst residents. Services provided include permanent and respite care, specialised dementia and palliative care, with access to allied health services such as physiotherapy, occupational therapy, and more. Residents also benefit from outings in a wheelchair-accessible bus to local attractions.

  • Near to beach
  • Onsite hairdresser
  • Organised activities
  • Transport

Palm Lake Aged Care Deception Bay Rating

Based on resident reviews and Government service audits.

7.7Overall Score
240 Staffing Minutes
3 Year Accreditation

Palm Lake Aged Care Deception Bay Reviews

8.4· Recommended by 89% residents

Categories

Staff8.4
Home8.3
Independence8.5
Food7.2
Kindness9.4
Safety9.3

The Residents Experience rating shows what current residents at Palm Lake Aged Care Deception Bay think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.


Love your life
Love your life
 · 17/11/2022

Was approved for my mother to stay here she needed palliative care. The home was in a red zone for Covid which meant only one visitor a day. I asked the question because mum is in palliative care can we have more visitors as she wants her family with her as she doesn’t have much time left.The answer was no but was quick to say we have only been approved for low care and she needs approval for high care. It’s all about the money in this place needless to say we found a better place for Mum that cared about our situation.

Sonya Bidlake
Sonya Bidlake
 · 10/01/2020

Pretty sure my mum wasn't placed because she's on a full pension. Very disappointed 😣

Bonnie Glendon
Bonnie Glendon
 · 15/05/2018

A great morning tea 11th May for all the mothers. Linda ran the morning so well and her decorations were so beautiful which I believe she made all herself. A great credit to her and she should be so happy with the full room of mothers being waited on. A fantastic morning with everyone smiling and have a great time. The added bonus of all the mum's having their photos taken in front of the display with their daughters and maybe a few sons too. Well done Linda. kind regards Maree


Rooms & Pricing

No Accommodation fee for respite

You will only pay the Basic daily fee and may pay an additional services fee.

Concessional residents welcome

Palm Lake Aged Care Deception Bay supports eligible government funded residents with subsidised fees.

Room Type
Price
Classic SuiteSingle room + ensuite
$125.10 DailyOR$600,000 RAD
Memory Support Unit - Classic SuiteSingle room + ensuite
$114.67 DailyOR$550,000 RAD
Premium SuiteSingle room + ensuite
$156.37 DailyOR$750,000 RAD

About the Staff

240
240 mins
All Care Staff
53 mins
Registered Nurse

Residents at Palm Lake Aged Care Deception Bay on average received 240 minutes of total daily care (115% target) from a combination of support workers, enrolled and registered nurses. In September 2025, a Registered Nurse was on site null hours per day.


Things to know

About the operator

  • Operated by Palm Lake Care Operations Pty Ltd
  • For profit business
  • Is Commonwealth government subsidised
  • ABN: 51166016342

Safety Checks

  • Certification valid
  • Has not received notice of sanction
  • Is accredited

Location

42-46 Bay Avenue Deception Bay 4508 QLD

Questions

What is the ACQSC star rating of Palm Lake Aged Care Deception Bay?

This home has an overall ACQSC star rating of Acceptable.

What is the price range of residential aged care at Palm Lake Aged Care Deception Bay?

Palm Lake Aged Care Deception Bay has 3 different types of rooms which range in price between $550,000 and $750,000 maximum refundable accommodation deposit.


Updated: 25 October 2025