Palm Lake Aged Care Deception Bay Reviews, Photos & Availability | Caring Co
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Palm Lake Aged Care Deception Bay

· 42-46 Bay Avenue Deception Bay 4508 QLD

Residential aged care at Palm Lake Aged Care Deception Bay in Deception Bay, Queensland

  • Permanent
  • Respite
  • Dementia
  • About the home

    Palm Lake Care Deception Bay offers a spacious environment with both communal and private spaces that cater to the mobility and comfort of its residents. The facility is adjacent to Palm Lake over 50s Resort, facilitating family connections through shared activities and meals. The premises include diverse amenities like dining and lounge areas, a café, salon, cinema, and activities rooms, enriched with historical local artwork.

    The lifestyle team at the home promotes social engagement amongst residents. Services provided include permanent and respite care, specialized dementia and palliative care, with access to allied health services such as physiotherapy, occupational therapy, and more. Residents also benefit from outings in a wheelchair-accessible bus to local attractions.

    • Near to beach
    • Onsite hairdresser
    • Organised activities
    • Transport

    Palm Lake Aged Care Deception Bay Rating

    Based on resident reviews and Government service audits.

    7.3
    Overall Score
    205
    Staffing Minutes
    1 Year Accreditation

    Palm Lake Aged Care Deception Bay Reviews

    9.2· Recommended by 98% residents

    Categories

    Staff9.2
    92%
    Home8.9
    89%
    Independence9.7
    97%
    Food7.4
    74%
    Kindness9.8
    98%
    Safety10.0
    100%

    The Residents Experience rating shows what current residents at Palm Lake Aged Care Deception Bay think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    Love your life
    Love your life
     · 17/11/2022

    Was approved for my mother to stay here she needed palliative care. The home was in a red zone for Covid which meant only one visitor a day. I asked the question because mum is in palliative care can we have more visitors as she wants her family with her as she doesn’t have much time left.The answer was no but was quick to say we have only been approved for low care and she needs approval for high care. It’s all about the money in this place needless to say we found a better place for Mum that cared about our situation.

    Sonya Bidlake
    Sonya Bidlake
     · 10/01/2020

    Pretty sure my mum wasn't placed because she's on a full pension. Very disappointed 😣

    Bonnie Glendon
    Bonnie Glendon
     · 15/05/2018

    A great morning tea 11th May for all the mothers. Linda ran the morning so well and her decorations were so beautiful which I believe she made all herself. A great credit to her and she should be so happy with the full room of mothers being waited on. A fantastic morning with everyone smiling and have a great time. The added bonus of all the mum's having their photos taken in front of the display with their daughters and maybe a few sons too. Well done Linda. kind regards Maree

    Rooms & Pricing

    $350,000 - $550,000 · 129 rooms · Concessional residents welcome

    Deception Bay Superior Single Suite with Private Ensuite1Ensuite28 square metres with private ensuite
    Memory Support Unit - Premium Single Suites with Private Ensuite1Ensuite28 square metres with private ensuite
    Deception Bay Memory Support Unit - Superior Single Suite with Private Ensuite1Ensuite28 square metres with private ensuite
    Serenity1Ensuite25 square metres
    Deception Bay Premium Single Suite with Private Ensuite1Ensuite28 square metres with private ensuite.
    HARMONY - Memory Support Unit1Ensuite25 square metres with private ensuite
    Deception Bay Memory Support Unit - Single Suite with Private Ensuite1Ensuite28 square metres with private ensuite
    Deception Bay - Single Suite with Private Ensuite1Ensuite28 square metres with private ensuite

    About the Staff

    205
    205 mins
    All Care Staff
    42 mins
    Registered Nurse

    Types of staff employed

    Dietetics
    Podiatrists
    Enrolled Nurses
    Physiotherapists
    Registered Nurses
    Personal Carers
    Speech Pathologists
    Care Managers
    Lifestyle and Recreation

    The average resident at Palm Lake Aged Care Deception Bay received 205 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 106% of their daily total care target of 193 minutes set by the Australian government based on the unique needs of their residents.

    Things to know

    About the operator

    • Operated by Palm Lake Care Operations Pty Ltd
    • For profit business
    • Is Commonwealth government subsidised
    • ABN: 51166016342

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    42-46 Bay Avenue Deception Bay 4508 QLD

    Questions

    What is the ACQSC star rating of Palm Lake Aged Care Deception Bay?

    Palm Lake Aged Care Deception Bay has an overall ACQSC star rating of Acceptable.

    What is the price range of residential aged care at Palm Lake Aged Care Deception Bay?

    Palm Lake Aged Care Deception Bay has 8 different types of rooms which range in price between $350,000 and $550,000 maximum refundable accomodation deposit.

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