Mercy Place Warrnambool Reviews, Photos & Availability | Caring Co
Australia > Victoria > Warrnambool

Mercy Place Warrnambool

· 16 Hopetoun Road Warrnambool 3280 Vic

Residential aged care at Mercy Place Warrnambool in Warrnambool, Victoria

  • Permanent
  • Respite
  • Dementia
  • About the home

    Mercy Place Warrnambool is a modern aged care home featuring large dining and activity rooms, a library, kitchenettes, and sitting areas enhanced by premium decor and contemporary artwork. The facility includes internal courtyards, a chapel, a hairdresser, and a cafe.

    Residents at Mercy Place Warrnambool enjoy a variety of engaging activities such as art classes, gardening, group exercise, and entertainment by local volunteers. The home offers diversional therapy, recreational activities, learning opportunities, and pastoral care for all faiths and cultures. The staff organizes a vibrant social schedule that includes weekly roasts, bingo, billiards competitions, and bus outings.

    Family and friends are encouraged to visit and spend time in the communal lounge areas and gardens. A special promotion offers two weeks free respite with a three-week booking until July 31st, 2022, under certain conditions.

    • Gardens
    • Onsite chapel
    • Onsite hairdresser
    • Organised activities

    Mercy Place Warrnambool Rating

    Based on resident reviews and Government service audits.

    8.1
    Overall Score
    155
    Staffing Minutes
    3 Year Accreditation

    Mercy Place Warrnambool Reviews

    7.8· Recommended by 77% residents

    Categories

    Staff7.8
    78%
    Home7.9
    79%
    Independence7.7
    77%
    Food6.3
    63%
    Kindness8.4
    84%
    Safety9.4
    94%

    The Residents Experience rating shows what current residents at Mercy Place Warrnambool think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    Julie Whyte
    Julie Whyte
     · 30/07/2020

    We appreciate the tireless efforts of Mercy Place Nursing Staff in keeping this Nursing Home where our elderly Mother lives, Virus free and COVID Virus free.

    Phillip Allardyce
    Phillip Allardyce
     · 28/06/2018

    I work as a relieving Agency nurse. I have found the care at Mercy Place Warrnambool to be five star. The model of Care is robust and responsive. Staff enjoy their work and take pride in a job well done. This is coupled with a beautiful home environment. I loved it and relish the opportunity to work there.

    Rooms & Pricing

    $360,000 - $450,000 · 120 rooms · Concessional residents welcome

    Deluxe+1Ensuite20 m2
    Grande1Ensuite17m2
    Classic1Ensuite17m2
    Deluxe1Ensuite17-20m2

    About the Staff

    155
    155 mins
    All Care Staff
    26 mins
    Registered Nurse

    Types of staff employed

    Dietetics
    Podiatrists
    Enrolled Nurses
    Physiotherapists
    Registered Nurses
    Personal Carers
    Speech Pathologists
    Care Managers
    Allied Health Assistants
    Lifestyle and Recreation

    The average resident at Mercy Place Warrnambool received 155 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 80% of their daily total care target of 193 minutes set by the Australian government based on the unique needs of their residents.

    Things to know

    About the operator

    • Operated by Mercy Aged and Community Care Ltd
    • Not for profit business
    • Is Commonwealth government subsidised
    • ABN: 77191901062

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited
    • 3 Years accreditation period

    Languages spoken

    • English

    Location

    16 Hopetoun Road Warrnambool 3280 Vic

    Questions

    What is the ACQSC star rating of Mercy Place Warrnambool?

    Mercy Place Warrnambool has an overall ACQSC star rating of Acceptable.

    What is the price range of residential aged care at Mercy Place Warrnambool?

    Mercy Place Warrnambool has 4 different types of rooms which range in price between $360,000 and $450,000 maximum refundable accomodation deposit.

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