Mercy Place Warrnambool Reviews, Photos & Availability | Caring Co
Australia > Victoria

Mercy Place Warrnambool

· 16 Hopetoun Road Warrnambool 3280 VIC

Residential aged care at Mercy Place Warrnambool in Warrnambool, Victoria

  • Permanent
  • Respite
  • Dementia
  • About the home

    Mercy Place Warrnambool is a modern aged care home featuring large dining and activity rooms, a library, kitchenettes, and sitting areas enhanced by premium decor and contemporary artwork. The facility includes internal courtyards, a chapel, a hairdresser, and a cafe.

    Residents at Mercy Place Warrnambool enjoy a variety of engaging activities such as art classes, gardening, group exercise, and entertainment by local volunteers. The home offers diversional therapy, recreational activities, learning opportunities, and pastoral care for all faiths and cultures. The staff organises a vibrant social schedule that includes weekly roasts, bingo, billiards competitions, and bus outings.

    Family and friends are encouraged to visit and spend time in the communal lounge areas and gardens. A special promotion offers two weeks free respite with a three-week booking until July 31st, 2022, under certain conditions.

    • Gardens
    • Onsite chapel
    • Onsite hairdresser
    • Organised activities

    Top Rated Home in Warrnambool

    One of the top homes in Warrnambool according to residents and Government service audits.

    8.9
    Overall Score
    184
    Staffing Minutes
    3 Year Accreditation

    Mercy Place Warrnambool Reviews

    8.8· Recommended by 87% residents

    Categories

    Staff8.8
    88%
    Home8.8
    88%
    Independence8.9
    89%
    Food7.3
    73%
    Kindness9.2
    92%
    Safety9.8
    98%

    The Residents Experience rating shows what current residents at Mercy Place Warrnambool think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.

    Julie Whyte
    Julie Whyte
     · 30/07/2020

    We appreciate the tireless efforts of Mercy Place Nursing Staff in keeping this Nursing Home where our elderly Mother lives, Virus free and COVID Virus free.

    Phillip Allardyce
    Phillip Allardyce
     · 28/06/2018

    I work as a relieving Agency nurse. I have found the care at Mercy Place Warrnambool to be five star. The model of Care is robust and responsive. Staff enjoy their work and take pride in a job well done. This is coupled with a beautiful home environment. I loved it and relish the opportunity to work there.

    Rooms & Pricing

    Refundable Accommodation Deposit (RAD) is a lump sum accommodation deposit refundable at the end of stay.

    Room Type
    Price
    DeluxeSingle room + ensuite
    $420,000
    Deluxe+Single room + ensuite
    $450,000
    ClassicSingle room + ensuite
    $360,000
    GrandeSingle room + ensuite
    $400,000

    No Accommodation fee for respite

    You will only pay the Basic daily fee and may pay an additional services fee.

    Concessional residents welcome

    Mercy Place Warrnambool supports eligible government funded residents with subsidised fees.

    About the Staff

    184
    184 mins
    All Care Staff
    38 mins
    Registered Nurse

    Residents at Mercy Place Warrnambool on average received 184 minutes of total daily care (89% target) from a combination of support workers, enrolled and registered nurses. In September 2024, a Registered Nurse was on site 24:00 hours per day.

    Things to know

    About the operator

    • Operated by Mercy Aged and Community Care Ltd
    • Not for profit business
    • Is Commonwealth government subsidised
    • ABN: 77191901062

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Languages spoken

    • English

    Location

    16 Hopetoun Road Warrnambool 3280 VIC

    Questions

    What is the ACQSC star rating of Mercy Place Warrnambool?

    This home has an overall ACQSC star rating of Good.

    What is the price range of residential aged care at Mercy Place Warrnambool?

    Mercy Place Warrnambool has 4 different types of rooms which range in price between $360,000 and $450,000 maximum refundable accommodation deposit.

    Updated: 19 October 2024