Mercy Place Shepparton (South) Reviews, Photos & Availability | Caring Co
Australia > Victoria

Mercy Place Shepparton (South)

· 351-359 Archer Street Shepparton 3630 VIC

Residential aged care at Mercy Place Shepparton (South) in Shepparton, Victoria

  • Permanent
  • Respite
  • Dementia
  • About our home

    Mercy Place Shepparton is an aged care home featuring diverse living spaces including dining rooms, libraries, kitchenettes, and sitting areas, adorned with contemporary artwork and furniture. The facility includes shaded courtyards and an on-site chapel for events and services.

    Residents have access to various activities such as arts and crafts, group exercises, and local entertainment. Pastoral care is available to all faiths and cultures. Located near rivers, walking tracks, shops, and cafes, the home supports an active lifestyle with professional and friendly staff.

    Mercy Place Shepparton is currently offering two weeks of free respite for bookings of three weeks until December 31st, 2022, with certain conditions.

    • Nearby shops
    • Onsite chapel
    • Gardens
    • Onsite hairdresser
    • Organised activities

    Mercy Place Shepparton (South) Rating

    Based on resident reviews and Government service audits.

    8.7
    Overall Score
    204
    Staffing Minutes
    3 Year Accreditation

    Mercy Place Shepparton (South) Reviews

    8.1· Recommended by 93% residents

    Categories

    Staff7.9
    79%
    Home8.3
    83%
    Independence8.1
    81%
    Food7.5
    75%
    Kindness8.4
    84%
    Safety9.1
    91%

    The Residents Experience rating shows what current residents at Mercy Place Shepparton (South) think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.

    Pat Fenis
    Pat Fenis
     · 02/07/2020

    Should be renamed No Mercy .

    Roslyn Bedford
    Roslyn Bedford
     · 09/02/2020

    Elder abuse at its worst. Verbal abuse, deliberate neglect and management dont fix it

    Rooms & Pricing

    No Accommodation fee for respite

    You will only pay the Basic daily fee and may pay an additional services fee.

    Concessional residents welcome

    Mercy Place Shepparton (South) supports eligible government funded residents with subsidised fees.

    Instead of paying a RAD you can choose to pay a Daily Accommodation Payment (DAP) which is a non-refundable daily fee, based on the room price and the maximum permissable interest rate set by the Department of Health and Aged Care.

    Room Type
    Price
    GrandeSingle room + ensuite
    $96.43 Daily
    DeluxeSingle room + shared bathroom
    $103.32 Daily
    ClassicSingle room + shared bathroom
    $89.54 Daily

    About the Staff

    204
    204 mins
    All Care Staff
    37 mins
    Registered Nurse

    Residents at Mercy Place Shepparton (South) on average received 204 minutes of total daily care (104% target) from a combination of support workers, enrolled and registered nurses. In October 2024, a Registered Nurse was on site 24:00 hours per day.

    Things to know

    About the operator

    • Operated by Mercy Aged and Community Care Ltd
    • Is Commonwealth government subsidised
    • ABN: 77191901062

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    351-359 Archer Street Shepparton 3630 VIC

    Questions

    What is the ACQSC star rating of Mercy Place Shepparton (South)?

    This home has an overall ACQSC star rating of Acceptable.

    What is the price range of residential aged care at Mercy Place Shepparton (South)?

    Mercy Place Shepparton (South) has 3 different types of rooms which range in price between $390,000 and $450,000 maximum refundable accommodation deposit.

    Updated: 7 December 2024