Mercy Place Shepparton (South)

· 351-359 Archer Street Shepparton 3630 VIC

Residential aged care at Mercy Place Shepparton (South) in Shepparton, Victoria

  • Permanent
  • Respite
  • Dementia

About our home

Mercy Place Shepparton is an aged care home featuring diverse living spaces including dining rooms, libraries, kitchenettes, and sitting areas, adorned with contemporary artwork and furniture. The facility includes shaded courtyards and an on-site chapel for events and services.

Residents have access to various activities such as arts and crafts, group exercises, and local entertainment. Pastoral care is available to all faiths and cultures. Located near rivers, walking tracks, shops, and cafes, the home supports an active lifestyle with professional and friendly staff.

Mercy Place Shepparton is currently offering two weeks of free respite for bookings of three weeks until December 31st, 2022, with certain conditions.

  • Nearby shops
  • Onsite chapel
  • Gardens
  • Onsite hairdresser
  • Organised activities

Top Rated Home in Shepparton

One of the top homes in Shepparton according to residents and Government service audits.

8.9Overall Score
211 Staffing Minutes
3 Year Accreditation

Mercy Place Shepparton (South) Reviews

8.5· Recommended by 65% residents

Categories

Staff8.6
Home8.5
Independence8.7
Food7.8
Kindness9.4
Safety9.5

The Residents Experience rating shows what current residents at Mercy Place Shepparton (South) think of the food, staff, care and more. These ratings are from the 2025 Aged Care Quality Commission Survey.


Pat Fenis
Pat Fenis
 · 02/07/2020

Should be renamed No Mercy .

Roslyn Bedford
Roslyn Bedford
 · 09/02/2020

Elder abuse at its worst. Verbal abuse, deliberate neglect and management dont fix it


Rooms & Pricing

No Accommodation fee for respite

You will only pay the Basic daily fee and may pay an additional services fee.

Concessional residents welcome

Mercy Place Shepparton (South) supports eligible government funded residents with subsidised fees.

Room Type
Price
GrandeSingle room + ensuite
$96.95 DailyOR$465,000 RAD
DeluxeSingle room + shared bathroom
$101.12 DailyOR$485,000 RAD
ClassicSingle room + shared bathroom
$91.74 DailyOR$440,000 RAD

About the Staff

211
211 mins
All Care Staff
44 mins
Registered Nurse

Residents at Mercy Place Shepparton (South) on average received 211 minutes of total daily care (100% target) from a combination of support workers, enrolled and registered nurses. In September 2025, a Registered Nurse was on site 24:00 hours per day.


Things to know

About the operator

  • Operated by Mercy Aged and Community Care Ltd
  • Is Commonwealth government subsidised
  • ABN: 77191901062

Safety Checks

  • Certification valid
  • Has not received notice of sanction
  • Is accredited

Location

351-359 Archer Street Shepparton 3630 VIC

Questions

What is the ACQSC star rating of Mercy Place Shepparton (South)?

This home has an overall ACQSC star rating of Good.

What is the price range of residential aged care at Mercy Place Shepparton (South)?

Mercy Place Shepparton (South) has 3 different types of rooms which range in price between $440,000 and $485,000 maximum refundable accommodation deposit.


Updated: 25 October 2025