Mercy Place Shepparton is an aged care home featuring diverse living spaces including dining rooms, libraries, kitchenettes, and sitting areas, adorned with contemporary artwork and furniture. The facility includes shaded courtyards and an on-site chapel for events and services.
Residents have access to various activities such as arts and crafts, group exercises, and local entertainment. Pastoral care is available to all faiths and cultures. Located near rivers, walking tracks, shops, and cafes, the home supports an active lifestyle with professional and friendly staff.
Mercy Place Shepparton is currently offering two weeks of free respite for bookings of three weeks until December 31st, 2022, with certain conditions.
Mercy Place Shepparton (South) Rating
Based on resident reviews and Government service audits.
Categories
The Residents Experience rating shows what current residents at Mercy Place Shepparton (South) think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.
Should be renamed No Mercy .
Elder abuse at its worst. Verbal abuse, deliberate neglect and management dont fix it
No Accommodation fee for respite
You will only pay the Basic daily fee and may pay an additional services fee.
Concessional residents welcome
Mercy Place Shepparton (South) supports eligible government funded residents with subsidised fees.
Instead of paying a RAD you can choose to pay a Daily Accommodation Payment (DAP) which is a non-refundable daily fee, based on the room price and the maximum permissable interest rate set by the Department of Health and Aged Care.
Residents at Mercy Place Shepparton (South) on average received 204 minutes of total daily care (104% target) from a combination of support workers, enrolled and registered nurses. In October 2024, a Registered Nurse was on site 24:00 hours per day.
About the operator
Safety Checks
What is the ACQSC star rating of Mercy Place Shepparton (South)?
This home has an overall ACQSC star rating of Acceptable.
What is the price range of residential aged care at Mercy Place Shepparton (South)?
Mercy Place Shepparton (South) has 3 different types of rooms which range in price between $390,000 and $450,000 maximum refundable accommodation deposit.
Updated: 7 December 2024