Mercy Place Cairns (Bethlehem) Reviews, Photos & Availability | Caring Co
Australia > Queensland

Mercy Place Cairns (Bethlehem)

· 282 Lyons Street Westcourt 4870 QLD

Residential aged care at Mercy Place Cairns (Bethlehem) in Westcourt, Queensland

  • Permanent
  • Respite
  • Dementia
  • About the home

    Mercy Place Westcourt is a modern aged care home situated close to the center of Cairns. The facility is designed to provide a supportive community atmosphere, staffed by caring professionals helping residents to lead active and fulfilling lives. Features include spacious dining and lounge areas, a library, and extensive outdoor spaces such as courtyards and gardens, which are accessible for relaxation and socialising. Residents can also enjoy contemporary artwork throughout the communal spaces.

    The home offers a variety of activities including entertainment, therapy programs, and pastoral care that cater to all faiths and cultures at no extra cost. Additional amenities include a hair salon, café, and a chapel for services and events. A promotional offer for respite care is available for a limited time.

    • Gardens
    • Outdoor courtyard
    • Onsite hairdresser
    • Organised activities

    Top Rated Home in Westcourt

    One of the top homes in Westcourt according to residents and Government service audits.

    8.4
    Overall Score
    193
    Staffing Minutes
    1 Year Accreditation

    Mercy Place Cairns (Bethlehem) Reviews

    8.8· Recommended by 80% residents

    Categories

    Staff8.9
    89%
    Home8.4
    84%
    Independence9.8
    98%
    Food6.8
    68%
    Kindness9.8
    98%
    Safety9.5
    95%

    The Residents Experience rating shows what current residents at Mercy Place Cairns (Bethlehem) think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    Jessica
    Jessica
     · 31/03/2023

    Don't clean for this place, unreasonable manager, unrealistic expectations.

    Rooms & Pricing

    $360,000 - $410,000 · 86 rooms · Concessional residents welcome

    Grande1Ensuite20m2
    Deluxe+1Ensuite22.9m2
    Classic1Ensuite20m2
    Deluxe1Ensuite22.9m2

    About the Staff

    193
    193 mins
    All Care Staff
    34 mins
    Registered Nurse

    Types of staff employed

    Dietetics
    Podiatrists
    Enrolled Nurses
    Physiotherapists
    Registered Nurses
    Personal Carers
    Speech Pathologists
    Care Managers
    Allied Health Assistants
    Lifestyle and Recreation

    The average resident at Mercy Place Cairns (Bethlehem) received 193 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 93% of their daily total care target of 208 minutes set by the Australian government based on the unique needs of their residents.

    Things to know

    About the operator

    • Operated by Mercy Aged and Community Care Ltd
    • Not for profit business
    • Is Commonwealth government subsidised
    • ABN: 77191901062

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    282 Lyons Street Westcourt 4870 QLD

    Questions

    What is the ACQSC star rating of Mercy Place Cairns (Bethlehem)?

    Mercy Place Cairns (Bethlehem) has an overall ACQSC star rating of Good.

    What is the price range of residential aged care at Mercy Place Cairns (Bethlehem)?

    Mercy Place Cairns (Bethlehem) has 4 different types of rooms which range in price between $360,000 and $410,000 maximum refundable accomodation deposit.

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