Mercy Place Cairns (Bethlehem)

· 282 Lyons Street Westcourt 4870 QLD

Residential aged care at Mercy Place Cairns (Bethlehem) in Westcourt, Queensland

  • Permanent
  • Respite
  • Dementia

About our home

Mercy Place Westcourt is a modern aged care home situated close to the center of Cairns. The facility is designed to provide a supportive community atmosphere, staffed by caring professionals helping residents to lead active and fulfilling lives. Features include spacious dining and lounge areas, a library, and extensive outdoor spaces such as courtyards and gardens, which are accessible for relaxation and socialising. Residents can also enjoy contemporary artwork throughout the communal spaces.

The home offers a variety of activities including entertainment, therapy programs, and pastoral care that cater to all faiths and cultures at no extra cost. Additional amenities include a hair salon, café, and a chapel for services and events. A promotional offer for respite care is available for a limited time.

  • Gardens
  • Outdoor courtyard
  • Onsite hairdresser
  • Organised activities

Top Rated Home in Westcourt

One of the top homes in Westcourt according to residents and Government service audits.

9.0Overall Score
217 Staffing Minutes
3 Year Accreditation

Mercy Place Cairns (Bethlehem) Reviews

8.9· Recommended by 81% residents

Categories

Staff8.8
Home8.8
Independence9.1
Food7.7
Kindness8.9
Safety9.2

The Residents Experience rating shows what current residents at Mercy Place Cairns (Bethlehem) think of the food, staff, care and more. These ratings are from the 2025 Aged Care Quality Commission Survey.


Jessica
Jessica
 · 31/03/2023

Don't clean for this place, unreasonable manager, unrealistic expectations.


Rooms & Pricing

No Accommodation fee for respite

You will only pay the Basic daily fee and may pay an additional services fee.

Concessional residents welcome

Mercy Place Cairns (Bethlehem) supports eligible government funded residents with subsidised fees.

Room Type
Price
SuperiorSingle room + ensuite
$109.46 DailyOR$525,000 RAD
GrandeSingle room + ensuite
$96.95 DailyOR$465,000 RAD
Deluxe+Single room + ensuite
$101.12 DailyOR$485,000 RAD
DeluxeSingle room + ensuite
$99.03 DailyOR$475,000 RAD
ClassicSingle room + ensuite
$87.57 DailyOR$420,000 RAD

About the Staff

217
217 mins
All Care Staff
44 mins
Registered Nurse

Residents at Mercy Place Cairns (Bethlehem) on average received 217 minutes of total daily care (101% target) from a combination of support workers, enrolled and registered nurses. In September 2025, a Registered Nurse was on site 24:00 hours per day.


Things to know

About the operator

  • Operated by Mercy Aged and Community Care Ltd
  • Not for profit business
  • Is Commonwealth government subsidised
  • ABN: 77191901062

Safety Checks

  • Certification valid
  • Has not received notice of sanction
  • Is accredited

Location

282 Lyons Street Westcourt 4870 QLD

Questions

What is the ACQSC star rating of Mercy Place Cairns (Bethlehem)?

This home has an overall ACQSC star rating of Good.

What is the price range of residential aged care at Mercy Place Cairns (Bethlehem)?

Mercy Place Cairns (Bethlehem) has 5 different types of rooms which range in price between $420,000 and $525,000 maximum refundable accommodation deposit.


Updated: 25 October 2025