This aged care home features newly-maintained common areas such as a cafe, large lounge, and dining room. Each suite is close to a small lounge offering tea and coffee facilities. The facility includes secure gardens with BBQ areas and balconies that offer views. Smart room systems support residents with dementia, and the heating and cooling can be controlled individually.
Rooms are designed with natural light and views of the surroundings, appealing to all residents with access to courtyards, balconies, or verandas. The decor includes quality furniture and artwork, with tailored lighting and varying color schemes enhancing the environment. Professional services include 24/7 nursing, physiotherapy, occupational therapy, and speech pathology. The home also provides a rich activities program, including music therapy and outings, catering to varied dietary needs.
Top Rated Home in Maclean
One of the top homes in Maclean according to residents and Government service audits.
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The Residents Experience rating shows what current residents at Mareeba Aged Care think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.
Atmosphere is too much like a hospital and very depressing. It does not have a homely feeling about it. Staff were not concerned about completing basic cares on Residents while I was there, didn't even stick there head in the door to see if the Resident was OK, not even 1 time in a 4hr period. Very outdated with technology, the Medication Charts are still being done by hand, leaving too much room for Human Error, ven claiming they don't have any paperwork or Hospital Discharge Paperwork that has the latest medical diagnosis. Food is horrible, all they want to do is Medicate Residents so they are is a vegetative state. Very few staff actually care about the Residents, constantly being rough when providing 'cares' and when the Resident defends themselves they call it assault. If you are thinking of putting a loved one in make sure you install Spy Camera's. Staff need to remember that this is the Residents Home first and foremost, not their place of employment, show some empathy and respect to the Resident and their loved ones. If I could have given a lower star rating I would have.
They've always on top if you need help and my mum treats it like a holiday we she good there. They make her feel at home everytime she goes there, It is hard to get her to come home. Love the service you guys give her
My friend is living here, and seems very happy with the living conditions. The staff were lovely and caring, when I visited, and they seemed to really care about the residents and their individual needs. It is clean and the rooms are spacious and feel like a bedroom at home, with photos and memorabilia from each person's life. There is even a garden terrace to enjoy. But that is as much as I can say after only one visit! 🌷
In my humble opinion this is one of the best facilities in the country. Incredible attentive staff who go the extra mile to assist and please the inmates of the facility. Nothing is a problem to them. Place is lovely and clean and well maintained. Meals are good. Nice atmosphere with gardens parks wildlife and in-house entertainment. An exception to the rule.
Fantastic staff with a genuine caring approach to residents, excellent facilities and a lovely atmosphere make Mareeba the best nursing home I have seen. The way our family members are cared for here is nothing short of 10/10!
Refundable Accommodation Deposit (RAD) is a lump sum accommodation deposit refundable at the end of stay.
No Accommodation fee for respite
You will only pay the Basic daily fee and may pay an additional services fee.
Concessional residents welcome
Mareeba Aged Care supports eligible government funded residents with subsidised fees.
Residents at Mareeba Aged Care on average received 170 minutes of total daily care (82% target) from a combination of support workers, enrolled and registered nurses. In September 2024, a Registered Nurse was on site null hours per day.
About the operator
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What is the ACQSC star rating of Mareeba Aged Care?
This home has an overall ACQSC star rating of Good.
What is the price range of residential aged care at Mareeba Aged Care?
Mareeba Aged Care has 7 different types of rooms which range in price between $250,000 and $550,000 maximum refundable accommodation deposit.
Updated: 9 November 2024