Macleay Valley House Reviews, Photos & Availability | Caring Co
Australia > New South Wales

Macleay Valley House

· 94 Macleay Street Frederickton 2440 NSW

Residential aged care at Macleay Valley House in Frederickton, New South Wales

  • Permanent
  • Respite
  • Dementia
  • About the home

    Macleay Valley House is an aged care home in Frederickton, providing luxurious accommodations with views of the Macleay Valley. The facility features multiple lounge areas, sitting nooks, and balconies, in addition to expansive gardens and courtyards that include a children's playground. Amenities include an internet cafe, Wi-Fi access, and telehealth specialist consultations.

    The home also has a dementia-specific unit that offers tailored care programs equipped with multimedia devices for personalized entertainment. Residents can enjoy a wide range of activities facilitated by a recreational activity officer, including supervised bus outings. Macleay Valley House merges country charm with modern facilities to enhance the living experience of its residents.

    • Gardens
    • Outdoor courtyard
    • Onsite hairdresser
    • Organised activities
    • Transport

    Notice of non-compliance

    This home has received a notice of non-compliance from the Aged Care Quality and Safety Commission.

    Overall Score
    Staffing Minutes
    Notice of non-compliance

    Macleay Valley House Reviews

    9.0· Recommended by 92% residents



    The Residents Experience rating shows what current residents at Macleay Valley House think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    Ingrid Drummond
    Ingrid Drummond
     · 07/07/2021

    Very nice and well done out for a nursing home. Reception very friendly. And had All coved restrictions and sign in on phone tec. Great

    Rosemary Seam
    Rosemary Seam
     · 21/03/2021

    My first year at Macleay Valley House has been a positive experience.. Staff are dedicated and caring, sometimes stretched, but always doing their best for residents..with a positive attitude... During the current flood emergency situation, staff are working long hours, some sleeping on mattresses on the floor downstairs, and residents are well looked after, nobody could ask for more from them.. Macleay Valley House is a lovely place, and I feel fortunate to be living here, in such nice surroundings...

    Peter Dowsett
    Peter Dowsett
     · 12/05/2018

    Good food Great staff No relative of mine will ever be admitted to the Macleay Valley House ok OK ok Cheers Pete Ps If you're looking for me Wilma I'm In Kempsey Hospital

     · 22/08/2017

    Such wonderfully kind,caring staff..always going out of their way to make the residents and their families comfortable , to feel like it is their home away from home. Maclaey Valley House is more like a resort/retreat than a nursing home!

    Rooms & Pricing

    $250,000 - $475,000 · 76 rooms · Concessional residents welcome

    Standard Double Room2EnsuiteApprox 28 sq mt plus ensuite
    Standard Single Room1EnsuiteRange from 19m2 plus ensuite
    Deluxe Single Room1Ensuiteapprox 18m2 plus ensuite
    Premium Single Room A1Ensuiteapprox 20m2 plus ensuite
    Premium Single Room B1Ensuiteapprox 20m2 plus ensuite

    About the Staff

    234 mins
    All Care Staff
    46 mins
    Registered Nurse

    Types of staff employed

    Enrolled Nurses
    Registered Nurses
    Personal Carers
    Care Managers
    Lifestyle and Recreation

    The average resident at Macleay Valley House received 234 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 119% of their daily total care target of 196 minutes set by the Australian government based on the unique needs of their residents.

    Things to know

    About the operator

    • Operated by Thompson Health Care Pty Ltd
    • For profit business
    • Is Commonwealth government subsidised
    • ABN: 29000745004

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited


    94 Macleay Street Frederickton 2440 NSW


    What is the ACQSC star rating of Macleay Valley House?

    Macleay Valley House has an overall ACQSC star rating of Improvement needed.

    What is the price range of residential aged care at Macleay Valley House?

    Macleay Valley House has 5 different types of rooms which range in price between $250,000 and $475,000 maximum refundable accomodation deposit.

    Updated: 12 April, 2024