Laurieton Lakeside Aged Care Residence Reviews, Photos & Availability | Caring Co
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Laurieton Lakeside Aged Care Residence

· 349 Ocean Drive Laurieton 2443 Nsw

Residential aged care at Laurieton Lakeside Aged Care Residence in Laurieton, New South Wales

  • Permanent
  • Respite
  • Dementia
  • About the home

    Laurieton Lakeside Aged Care Residence is situated on the waterfront in Laurieton. This facility features 91 aged care beds across five wings, catering to both High and Low Care needs, with an additional 24 extra service suites. Each suite is equipped with private ensuites, built-in robes, internet, and optional Foxtel.

    The residence includes diverse living spaces such as dining areas, lounges, outdoor courtyards, activity rooms, and a hairdressing salon. A team of registered nurses, enrolled endorsed nurses, and assistants in nursing provide 24-hour care.

    Residents enjoy a participatory atmosphere, where individual preferences are valued and consultations on service changes occur regularly. The home offers a comprehensive lifestyle program that includes daily activities, monthly newsletters, and access to premium equipment and medical aids.

    • Gardens
    • Outdoor courtyard
    • Onsite hairdresser
    • Organised activities

    Notice of non-compliance

    This home has received a notice of non-compliance from the Aged Care Quality and Safety Commission.

    Overall Score
    Staffing Minutes
    Notice of non-compliance

    Laurieton Lakeside Aged Care Residence Reviews

    8.9· Recommended by 92% residents



    The Residents Experience rating shows what current residents at Laurieton Lakeside Aged Care Residence think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    Ros Pryke
    Ros Pryke
     · 20/04/2018

    This facility is spectacular. My mother was well cared for by the caring nursing staff and nothing was ever a bother for them. The activities staff where wonderful and the activity program has alot of variety. my mum wouldnt let me visit on particular days as she was too busy with her new friends, playing bingo, attending church services ( she wanted to attend all denomimations despite being a catholic!!) And she enjoyed the musical entertainment. Old time sing alongs was her favourite. My mum previously had respite in other local facilities. Whist they were nice facilities, i personally never felt at ease, however at Lakeside i felt comfortable and at ease that she was being well looked after by the experienced and competent staff. Our initial tour was helpful and informative, i was assisted with all paperwork - the process was very easy and straightforward. If ever i needed to speak to staff, they were always very helpful and put my mind at ease straight away. Facilities where always clean and tidy and mum not once complained about the meals. She looked forward to fish and chip fridays! I must mention at the end of my mother's life, the palliative care she recieved was above and beyond my expectations. From management down, we felt as a family; we were also well supported. The nursing staff are very caring. I would not hesitate in recommending this facility to anyone looking at Aged Care in the region.

    Charlene Pryke
    Charlene Pryke
     · 20/04/2018

    My late Grandmother Ivy was a resident at Laurieton Lakeside nursing home. I would like to say thank you to the amazing staff for the way that they cared for my grandmother. During her stay I always found the amenities spotless and the staff friendly, informative, caring and friendly.

    Alison Wilson
    Alison Wilson
     · 10/04/2018

    A wonderful very modern and comfortable facility for aged residents in this area. The staff were friendly and caring and the residents were smiling and happy when I visited. I would recommend this facility to any person considering aged care in the Hastings area to go and have a tour. Thank you for a very positive experience when I went through for the tour!

    Maria Fordham
    Maria Fordham
     · 10/04/2018

    I viewed the facility today and i was so happy to physically seen the place. It's an amazing place, great staff, all very friendly, wonderful care provision. Had a lovely chat with Kristy Potts and she gave us a tour around. This facility is stunning. I can recommend this facility. Located in a wonderful location.

    The Gator Hator
    The Gator Hator
     · 09/03/2018

    Atrocious facility and staff totally unfit to nurse even a healthy mouse, let alone the elderly. The facility was filthy every time I visited. I personally witnessed staff ignoring calls for aid and giving out medication without witnessing said medication being taken by clients, as they are legally required to. A few clients I spoke to on my visits claimed their Aid Buzzer was taken off of them and when I inspected their rooms I found they had indeed been taken. When I asked a staff member of this they said the clients made "too many frivolous calls." This is totally unacceptable in a medical environment where emergencies are not uncommon. I found a few less mobile clients with bruising on their limbs and even skin tears from improper use of Hoyer Slings and personally witnessed single nurses operating these lifts, when 2 are supposed to be present. I also found clients who claimed to have been left, undressed or partially dressed, in bed for days at a time. The meals are worse than I would feed to the most heinous criminal, to call it "food" would be a boldfaced lie. I would compare this facility to Hell but that would be a vast understatement. It astounds me this crime against nature and humanity can even remain open, despite my complaints being lodged to the appropriate authorities. If you are considering placing family at this facility, for the love of all things good in this world, do not do it. They will be neglected, both in basic daily care and important medical care.

    Rooms & Pricing

    $250,000 - $450,000 · 56 rooms · Concessional residents welcome

    Paul Johnson & East Wings - ES1Ensuite22 m2
    Renovated 2 Bed Rooms2Shared29-32 m2
    4 Bed Rooms4Shared37 m2
    West Wing - Large Private Suite2Shared20m2
    West Wing - Private Suites1Ensuite13 m2
    Renovated 3 Bed Rooms3Shared36 m2
    Lakeview Private Rooms with Ensuite1Ensuite23 m2

    About the Staff

    194 mins
    All Care Staff
    33 mins
    Registered Nurse

    Types of staff employed

    Enrolled Nurses
    Registered Nurses
    Personal Carers
    Speech Pathologists
    Care Managers

    The average resident at Laurieton Lakeside Aged Care Residence received 194 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 102% of their daily total care target of 191 minutes set by the Australian government based on the unique needs of their residents.

    Things to know

    About the operator

    • Operated by Halenvy Pty Limited
    • For profit business
    • Is Commonwealth government subsidised
    • ABN: 75915898309

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited
    • 1 Year accreditation period


    349 Ocean Drive Laurieton 2443 Nsw


    What is the ACQSC star rating of Laurieton Lakeside Aged Care Residence?

    Laurieton Lakeside Aged Care Residence has an overall ACQSC star rating of Improvement needed.

    What is the price range of residential aged care at Laurieton Lakeside Aged Care Residence?

    Laurieton Lakeside Aged Care Residence has 7 different types of rooms which range in price between $250,000 and $450,000 maximum refundable accomodation deposit.

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