Hepburn House Reviews, Photos & Availability | Caring Co
Australia > Victoria > Daylesford

Hepburn House

· 1 Hepburn Road Daylesford 3460 Vic

Residential aged care at Hepburn House in Daylesford, Victoria

  • Permanent
  • Respite
  • About the home

    Hepburn House is an aged care facility situated in Daylesford, approximately 90 minutes from Melbourne. This facility features modern amenities including multipurpose lounge and dining areas with an open fireplace, communal entertainment options like a TV/DVD player and Wii console, and well-equipped areas such as a library and full-size billiard table. Residents can enjoy sizeable shared rooms, with options to personalize adjoining sitting areas.

    Facility gardens enhance the heritage aesthetic, with serene verandahs offering outdoor relaxation spots. The design ensures that residential quarters are distanced from communal areas to reduce noise. Emphasizing a homelike atmosphere, Hepburn House hosts a dynamic leisure program seven days a week, overseen by on-site registered nurses available around the clock. Additionally, the facility is equipped with a robust 220 kVa diesel generator to ensure continuous operation of essential services.

    • Gardens
    • Organised activities
    • Nearby shops

    Hepburn House Rating

    Based on resident reviews and Government service audits.

    8.7
    Overall Score
    174
    Staffing Minutes
    3 Year Accreditation

    Hepburn House Reviews

    8.8· Recommended by 87% residents

    Categories

    Staff8.6
    86%
    Home8.8
    88%
    Independence9.2
    92%
    Food8.2
    82%
    Kindness9.0
    90%
    Safety8.9
    89%

    The Residents Experience rating shows what current residents at Hepburn House think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    Reg Shell
    Reg Shell
     · 02/10/2021

    I love living at Hepburn House the staff are amazing,very helpful to me and my wife.

    Veronica Schwarz
    Veronica Schwarz
     · 20/12/2020

    Great staff, friendly, respectful and kind. Excellent facilities and tasty, well presented food.

    Shelle Newton
    Shelle Newton
     · 19/09/2019

    From my observations the staff are rushing the care and the shortage of staff seems to occur regularly. The food is not cooked well but they respond with oh that's how the older generation like their food cooked. Every concern raised there's an excuse but they do attempt to rectify the issue.

    Alex Wrigglesworth
    Alex Wrigglesworth
     · 19/09/2019

    Great facilities, staff are fantastic and attentive to the needs and requirements of their residents. Lovely surroundings, very tranquil place.

    Justine Egan
    Justine Egan
     · 19/09/2019

    Excellent level of care provided for the residents of Daylesford. Personally, I've never heard a bad word about this facility. Definately a place to consider when looking for an aged care facility.

    Rooms & Pricing

    $330,000 - $550,000 · 56 rooms · Concessional residents welcome

    Couples room shared bedroom with adjoining lounge and private shared ensuite.2Shared13.5m2
    Classic1Ensuite12m2
    Premium1Ensuite12m2
    Standard1Ensuite12m2
    Superior1Ensuite12m2.

    About the Staff

    174
    174 mins
    All Care Staff
    31 mins
    Registered Nurse

    Types of staff employed

    Dietetics
    Podiatrists
    Enrolled Nurses
    Physiotherapists
    Registered Nurses
    Personal Carers
    Speech Pathologists
    Care Managers
    Lifestyle and Recreation

    The average resident at Hepburn House received 174 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 95% of their daily total care target of 184 minutes set by the Australian government based on the unique needs of their residents.

    Things to know

    About the operator

    • Operated by Daylesford Aged Care Services Pty Ltd
    • For profit business
    • Is Commonwealth government subsidised
    • ABN: 49967941767

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited
    • 1 Year accreditation period

    Location

    1 Hepburn Road Daylesford 3460 Vic

    Questions

    What is the ACQSC star rating of Hepburn House?

    Hepburn House has an overall ACQSC star rating of Good.

    What is the price range of residential aged care at Hepburn House?

    Hepburn House has 5 different types of rooms which range in price between $330,000 and $550,000 maximum refundable accomodation deposit.

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