Hepburn House Reviews, Photos & Availability | Caring Co
Australia > Victoria

Hepburn House

· 1 Hepburn Road Daylesford 3460 VIC

Residential aged care at Hepburn House in Daylesford, Victoria

  • Permanent
  • Respite
  • About our home

    Hepburn House is an aged care facility situated in Daylesford, approximately 90 minutes from Melbourne. This facility features modern amenities including multipurpose lounge and dining areas with an open fireplace, communal entertainment options like a TV/DVD player and Wii console, and well-equipped areas such as a library and full-size billiard table. Residents can enjoy sizeable shared rooms, with options to personalize adjoining sitting areas.

    Facility gardens enhance the heritage aesthetic, with serene verandahs offering outdoor relaxation spots. The design ensures that residential quarters are distanced from communal areas to reduce noise. Emphasizing a homelike atmosphere, Hepburn House hosts a dynamic leisure program seven days a week, overseen by on-site registered nurses available around the clock. Additionally, the facility is equipped with a robust 220 kVa diesel generator to ensure continuous operation of essential services.

    • Gardens
    • Organised activities
    • Nearby shops

    Top Rated Home in Daylesford

    One of the top homes in Daylesford according to residents and Government service audits.

    9.0
    Overall Score
    198
    Staffing Minutes
    3 Year Accreditation

    Hepburn House Reviews

    8.8· Recommended by 88% residents

    Categories

    Staff8.7
    87%
    Home8.8
    88%
    Independence9.1
    91%
    Food8.2
    82%
    Kindness9.0
    90%
    Safety9.0
    90%

    The Residents Experience rating shows what current residents at Hepburn House think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    Reg Shell
    Reg Shell
     · 02/10/2021

    I love living at Hepburn House the staff are amazing,very helpful to me and my wife.

    Veronica Schwarz
    Veronica Schwarz
     · 20/12/2020

    Great staff, friendly, respectful and kind. Excellent facilities and tasty, well presented food.

    Shelle Newton
    Shelle Newton
     · 19/09/2019

    From my observations the staff are rushing the care and the shortage of staff seems to occur regularly. The food is not cooked well but they respond with oh that's how the older generation like their food cooked. Every concern raised there's an excuse but they do attempt to rectify the issue.

    Alex Wrigglesworth
    Alex Wrigglesworth
     · 19/09/2019

    Great facilities, staff are fantastic and attentive to the needs and requirements of their residents. Lovely surroundings, very tranquil place.

    Justine Egan
    Justine Egan
     · 19/09/2019

    Excellent level of care provided for the residents of Daylesford. Personally, I've never heard a bad word about this facility. Definately a place to consider when looking for an aged care facility.

    Rooms & Pricing

    No Accommodation fee for respite

    You will only pay the Basic daily fee and may pay an additional services fee.

    Concessional residents welcome

    Hepburn House supports eligible government funded residents with subsidised fees.

    Instead of paying a RAD you can choose to pay a Daily Accommodation Payment (DAP) which is a non-refundable daily fee, based on the room price and the maximum permissable interest rate set by the Department of Health and Aged Care.

    Room Type
    Price
    Couples room shared bedroom with adjoining lounge and private shared ensuite.Shared room + shared bathroom
    $75.76 Daily
    DeluxeSingle room + ensuite
    $172.19 Daily
    GrandeSingle room + ensuite
    $229.59 Daily
    DeluxeSingle room + ensuite
    $172.19 Daily
    PremiumSingle room + ensuite
    $126.27 Daily
    SuperiorSingle room + ensuite
    $103.32 Daily
    ClassicSingle room + ensuite
    $91.84 Daily
    StandardSingle room + ensuite
    $80.36 Daily

    About the Staff

    198
    198 mins
    All Care Staff
    49 mins
    Registered Nurse

    Residents at Hepburn House on average received 198 minutes of total daily care (109% target) from a combination of support workers, enrolled and registered nurses. In October 2024, a Registered Nurse was on site 23:47 hours per day.

    Things to know

    About the operator

    • Operated by Daylesford Aged Care Services Pty Ltd
    • For profit business
    • Is Commonwealth government subsidised
    • ABN: 49967941767

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    1 Hepburn Road Daylesford 3460 VIC

    Questions

    What is the ACQSC star rating of Hepburn House?

    This home has an overall ACQSC star rating of Good.

    What is the price range of residential aged care at Hepburn House?

    Hepburn House has 8 different types of rooms which range in price between $330,000 and $1,000,000 maximum refundable accommodation deposit.

    Updated: 4 January 2025