Helping Hand Aged Care - Lightsview Reviews, Photos & Availability | Caring Co
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Helping Hand Aged Care - Lightsview

· 1 East Parkway Lightsview 5085 Sa

Residential aged care at Helping Hand Aged Care - Lightsview in Lightsview, South Australia

  • Permanent
  • Respite
  • Dementia
  • About the home

    Helping Hand Lightsview is a modern aged care home that offers private rooms with ensuites and a memory support unit for dementia patients. The facility includes spacious living areas, landscaped courtyards, skyline views, and amenities such as on-site meal preparation by a chef with nutritionist oversight.

    A comprehensive healthcare team supports residents’ physical health, including physiotherapists, podiatrists, speech pathologists, exercise physiologists, and occupational therapists. Additional services include laundry, linen, cleaning, diversional therapy, 24-hour nursing and personal care, and therapy services.

    Residents can participate in lifestyle activities and enjoy visits from family and friends. The community is conveniently located in central Lightsview, close to local shops, healthcare facilities, and public transport.

    • Onsite chapel
    • Gardens
    • Nearby shops
    • Onsite hairdresser
    • Specialised allied health services
    • Transport
    • Organised activities

    Top Rated Home in Lightsview

    One of the top homes in Lightsview according to residents and Government service audits.

    8.9
    Overall Score
    197
    Staffing Minutes
    3 Year Accreditation

    Helping Hand Aged Care - Lightsview Reviews

    8.8· Recommended by 93% residents

    Categories

    Staff8.9
    89%
    Home8.7
    87%
    Independence8.7
    87%
    Food7.0
    70%
    Kindness9.2
    92%
    Safety9.8
    98%

    The Residents Experience rating shows what current residents at Helping Hand Aged Care - Lightsview think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    Kay Kirk
    Kay Kirk
     · 06/11/2021

    Nice place. Could use extra staff

    Jon Moore
    Jon Moore
     · 14/12/2020

    A friend of mine has recently become a resident here. The over-all facility is very new and up to date. The management and staff seem to be adequate, however it is too early for me to make knowledgeable judgement. That said, Helping Hand runs a number of aged care facilities in Adelaide and have an excellent reputation.

    Chelsea
    Chelsea
     · 03/03/2020

    Amazing care amazing staff amazing facilities... I was so happy my Nana got to spend her remaining years being cared for by Helping Hand at Lightsview. I will definitely pop in and say hello for years to come. Thank You again!

    Linton Smith
    Linton Smith
     · 17/04/2019

    My mother is here, lovely centre, great care for the elderly, staff very helpful and lots of interesting things for the occupants to do.

    K Logos
    K Logos
     · 03/08/2018

    Save yourself the heartache. Look elsewhere. The facilities are new and lovely. But the food is below canteen standard. Boiled meat anyone? Hard burnt schnitzel? Most worrying is the inexperienced and insufficient staffing issues, and the resulting compromise in the level of care. Our resident had her wits about her, luckily, and an involved family that regularly had to advocate on her behalf. Our elderly deserve much better.

    Rooms & Pricing

    Refundable Accommodation Deposit (RAD) is a lump sum accommodation deposit refundable at the end of stay.

    Room Type
    Price
    Superior Room Extra ServicesSingle room + ensuite
    $765,000
    Deluxe RoomSingle room + ensuite
    $695,000
    Superior RoomSingle room + ensuite
    $765,000

    No Accommodation fee for respite

    You will only pay the Basic daily fee and may pay an additional services fee.

    Concessional residents welcome

    Helping Hand Aged Care - Lightsview supports eligible government funded residents with subsidised fees.

    About the Staff

    197
    197 mins
    All Care Staff
    35 mins
    Registered Nurse

    Types of staff employed

    Dietetics
    Podiatrists
    Enrolled Nurses
    Physiotherapists
    Registered Nurses
    Personal Carers
    Speech Pathologists
    Care Managers
    Occupational Therapists
    Lifestyle and Recreation

    The average resident at Helping Hand Aged Care - Lightsview received 197 minutes of total daily care (101% target) from a combination of support workers, enrolled and registered nurses.

    Things to know

    About the operator

    • Operated by Helping Hand Aged Care Inc
    • Not for profit business
    • Is Commonwealth government subsidised
    • ABN: 19636743675

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    1 East Parkway Lightsview 5085 Sa

    Questions

    What is the ACQSC star rating of Helping Hand Aged Care - Lightsview?

    This home has an overall ACQSC star rating of Good.

    What is the price range of residential aged care at Helping Hand Aged Care - Lightsview?

    Helping Hand Aged Care - Lightsview has 3 different types of rooms which range in price between $695,000 and $765,000 maximum refundable accommodation deposit.

    Updated: 5 October 2024