Garden Village Reviews, Photos & Availability | Caring Co
Australia > New South Wales > Port Macquarie

Garden Village

· 7 Garden Crescent Port Macquarie 2444 NSW

Residential aged care at Garden Village in Port Macquarie, New South Wales

  • Permanent
  • Respite
  • Dementia
  • About our home

    Garden Village, located in Port Macquarie, NSW, is a Not-for-Profit Charitable aged care and retirement living provider with 40 years of experience. The facility offers modern rooms, equipped with Foxtel and access to three covered outdoor terraces. Residents have amenities including a hairdressing salon, a therapy room, an outdoor BBQ terrace, a General store, and a Therapeutic Clinic.

    The village comprises 219 retirement living units and apartments, alongside a 142-bed Aged Care Home spread across three buildings. Garden Village ensures round-the-clock care with Registered Nurses available 24/7.

    • Gardens
    • Onsite hairdresser
    • Organised activities

    Top Rated Home in Port Macquarie

    One of the top homes in Port Macquarie according to residents and Government service audits.

    9.4
    Overall Score
    208
    Staffing Minutes
    3 Year Accreditation

    Garden Village Reviews

    9.4· Recommended by 100% residents

    Categories

    Staff9.3
    93%
    Home9.0
    90%
    Independence9.8
    98%
    Food7.8
    78%
    Kindness9.5
    95%
    Safety9.3
    93%

    The Residents Experience rating shows what current residents at Garden Village think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.

    simone livian
    simone livian
     · 15/11/2022

    Many thanks to you lovely staff and trainees at Garden Village for all the help you gave our dear mum Alice recently. She had a beautiful sendoff to the happy hunting ground and we’re eternally grateful for all your patience and professionalism. Gracias!

    Lynne Edwards
    Lynne Edwards
     · 09/04/2022

    My Aunt is being cared for really well and I like the fact that any Visitor or Staff have to have a Covid test each 3 days which protects the Residents....

    Jennifer Harwood
    Jennifer Harwood
     · 27/04/2021

    Fantastic staff, beautiful gardens, lots of activities and outings, great food, bright and airy living spaces, therapy animals who visit, respectful people and clean fresh spaces beautifully decorated. Drs are top notch. Own living space with a Lovely dining room, and that is just Westerweller! One part of the village. Highly recommend!

    CacklingCrone
    CacklingCrone
     · 22/10/2019

    You can't get anyone to answer the phone after 5.30. The staff, who are lovely, appear to have been cut back dramatically in the past 12 months. It takes ages for anyone to come when my elderly mother pushes her buzzer, which she hates doing, if anyone comes at all. If you don't have enough staff to answer the phone or come when one of the elderly needs you then you are obviously understaffed. Was great 2 years ago but I would not put my mother here now.

    Joanna White
    Joanna White
     · 12/06/2019

    Excellent in every way. Staff couldn't be more caring. My parents were safe and in good hands there. Sadly they have both now passed away. Garden Lodge staff were so great especially then.

    Rooms & Pricing

    No Accommodation fee for respite

    You will only pay the Basic daily fee and may pay an additional services fee.

    Concessional residents welcome

    Garden Village supports eligible government funded residents with subsidised fees.

    Instead of paying a RAD you can choose to pay a Daily Accommodation Payment (DAP) which is a non-refundable daily fee, based on the room price and the maximum permissable interest rate set by the Department of Health and Aged Care.

    Room Type
    Price
    Private roomSingle room + ensuite
    $111.12 Daily
    SHAREDShared room + ensuite
    $82.65 Daily
    Premium private roomSingle room + ensuite
    $120.53 Daily
    Large Premium Private RoomSingle room + ensuite
    $126.27 Daily
    Deluxe Single RoomSingle room + ensuite
    $126.27 Daily

    About the Staff

    208
    208 mins
    All Care Staff
    37 mins
    Registered Nurse

    Residents at Garden Village on average received 208 minutes of total daily care (99% target) from a combination of support workers, enrolled and registered nurses. In October 2024, a Registered Nurse was on site 24:00 hours per day.

    Things to know

    About the operator

    • Operated by Garden Village Port Macquarie
    • Is Commonwealth government subsidised
    • ABN: 93000818682

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    7 Garden Crescent Port Macquarie 2444 NSW

    Questions

    What is the ACQSC star rating of Garden Village?

    This home has an overall ACQSC star rating of Good.

    What is the price range of residential aged care at Garden Village?

    Garden Village has 5 different types of rooms which range in price between $360,000 and $550,000 maximum refundable accommodation deposit.

    Updated: 7 December 2024