Clover Lea, located in Burwood Heights, offers a well-equipped aged care facility featuring a communal dining area with a balcony and kitchenette, alongside a communal television. The facility provides comprehensive services including 24-hour care by registered nurses, specialist palliative care, dementia support, and respite care.
The home is open to visitors at any time and features peaceful outdoor garden areas. It serves a multicultural community, respecting diverse cultures and religions. Safety is prioritized with a coded keypad entry and exit system. Clover Lea is positioned as a high-quality option for aged care in a suburban setting.
Clover Lea Nursing Home Rating
Based on resident reviews and Government service audits.
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The Residents Experience rating shows what current residents at Clover Lea Nursing Home think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.
My Mother required care after being discharged from hospital. We chose Clover Lea Nursing and am very impressed with the care and attention that she receives. She's not always responsive but they do everything possible to engage her. She is cared for in such a loving way. Thank you to the Management & Staff for everything.
I watch 4 Corners last Monday and saw the Catholic Health Care home where there were allegations of abuse. My now deceased good mother who suffered from dementia, we had taken out of the same home and moved to Clover Lee. I cannot thank enough the immense support and heart fullness of the staff who loved our mum like we did. And the food was food. When mum was full after I fed her I used to polish the rest off. To the managers of this facility, you employ loving and caring staff.
It's OK but that is all. My next of kin (NOK) has been there around 3 yrs, so we've had plenty of time to assess this facility. It certainly doesn't rate 5 stars. As in many homes, residents' personal possessions get lost or damaged without recompense. Clothing goes to a cheap commercial laundry and come back ruined and if you opt for home laundry, you get no recompense. When you're paying around $2600 per month, that's not good enough. The food is bland and if the resident is a fussy eater, the only alternative is salad or a sandwich. My NOK often went without a proper meal because of not eating pork or chicken. They don't provide healthy & tasty vegetarian options. Nobody checks whether the resident actually ate the meal or what portion was eaten. The pre-admission hype about having a physiotherapist, group exercises was false; my NOK was never exercised properly and we never once met the physio. They promised outings but they were a fiction. Only recently, when taken over by Hall & Prior, were outings introduced but at an extra cost. They hold resident/carer meetings but always during business hours, so if you work - you cannot attend! The actual nursing is OK (ie medication, response to illness) and some of the staff were nice. But if we could go back in time, we'd have kept our NOK at home and hired help as required.
The staff were fantastic with genujine care and committment to a "homely" community. Mum was treeated with kindness and compassion. An older place with a great culture and tradition. I cant thank thje people who run clover Lea enough.
No Accommodation fee for respite
You will only pay the Basic daily fee and may pay an additional services fee.
Concessional residents welcome
Clover Lea Nursing Home supports eligible government funded residents with subsidised fees.
Instead of paying a RAD you can choose to pay a Daily Accommodation Payment (DAP) which is a non-refundable daily fee, based on the room price and the maximum permissable interest rate set by the Department of Health and Aged Care.
Residents at Clover Lea Nursing Home on average received 239 minutes of total daily care (92% target) from a combination of support workers, enrolled and registered nurses. In October 2024, a Registered Nurse was on site 24:00 hours per day.
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What is the ACQSC star rating of Clover Lea Nursing Home?
This home has an overall ACQSC star rating of Acceptable.
What is the price range of residential aged care at Clover Lea Nursing Home?
Clover Lea Nursing Home has 5 different types of rooms which range in price between $305,000 and $500,000 maximum refundable accommodation deposit.
Updated: 30 November 2024