Clover Lea Nursing Home Reviews, Photos & Availability | Caring Co
Australia > New South Wales > Burwood Heights

Clover Lea Nursing Home

· 14 Claremont Road Burwood Heights 2136 Nsw

Residential aged care at Clover Lea Nursing Home in Burwood Heights, New South Wales

  • Permanent
  • Respite
  • Dementia
  • About the home

    Clover Lea, located in Burwood Heights, offers a well-equipped aged care facility featuring a communal dining area with a balcony and kitchenette, alongside a communal television. The facility provides comprehensive services including 24-hour care by registered nurses, specialist palliative care, dementia support, and respite care.

    The home is open to visitors at any time and features peaceful outdoor garden areas. It serves a multicultural community, respecting diverse cultures and religions. Safety is prioritized with a coded keypad entry and exit system. Clover Lea is positioned as a high-quality option for aged care in a suburban setting.

    • Gardens
    • Transport
    • Nearby shops

    Top Rated Home in Burwood Heights

    One of the top homes in Burwood Heights according to residents and Government service audits.

    8.7
    Overall Score
    185
    Staffing Minutes
    1 Year Accreditation

    Clover Lea Nursing Home Reviews

    8.4· Recommended by 85% residents

    Categories

    Staff8.2
    82%
    Home8.6
    86%
    Independence8.4
    84%
    Food7.3
    73%
    Kindness8.7
    87%
    Safety9.1
    91%

    The Residents Experience rating shows what current residents at Clover Lea Nursing Home think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    Irene Walden
    Irene Walden
     · 01/08/2019

    My Mother required care after being discharged from hospital. We chose Clover Lea Nursing and am very impressed with the care and attention that she receives. She's not always responsive but they do everything possible to engage her. She is cared for in such a loving way. Thank you to the Management & Staff for everything.

    Geoff Martin
    Geoff Martin
     · 20/09/2018

    I watch 4 Corners last Monday and saw the Catholic Health Care home where there were allegations of abuse. My now deceased good mother who suffered from dementia, we had taken out of the same home and moved to Clover Lee. I cannot thank enough the immense support and heart fullness of the staff who loved our mum like we did. And the food was food. When mum was full after I fed her I used to polish the rest off. To the managers of this facility, you employ loving and caring staff.

    Blondinka Inoz
    Blondinka Inoz
     · 26/09/2017

    It's OK but that is all. My next of kin (NOK) has been there around 3 yrs, so we've had plenty of time to assess this facility. It certainly doesn't rate 5 stars. As in many homes, residents' personal possessions get lost or damaged without recompense. Clothing goes to a cheap commercial laundry and come back ruined and if you opt for home laundry, you get no recompense. When you're paying around $2600 per month, that's not good enough. The food is bland and if the resident is a fussy eater, the only alternative is salad or a sandwich. My NOK often went without a proper meal because of not eating pork or chicken. They don't provide healthy & tasty vegetarian options. Nobody checks whether the resident actually ate the meal or what portion was eaten. The pre-admission hype about having a physiotherapist, group exercises was false; my NOK was never exercised properly and we never once met the physio. They promised outings but they were a fiction. Only recently, when taken over by Hall & Prior, were outings introduced but at an extra cost. They hold resident/carer meetings but always during business hours, so if you work - you cannot attend! The actual nursing is OK (ie medication, response to illness) and some of the staff were nice. But if we could go back in time, we'd have kept our NOK at home and hired help as required.

    Raymond McIntosh
    Raymond McIntosh
     · 04/03/2014

    The staff were fantastic with genujine care and committment to a "homely" community. Mum was treeated with kindness and compassion. An older place with a great culture and tradition. I cant thank thje people who run clover Lea enough.

    Rooms & Pricing

    $300,000 - $480,000 · 30 rooms · Concessional residents welcome

    Single Room1Shared16 square metres
    Double Room2Shared25 square metres
    Triple Companion Room3Shared30 square metres
    Companion Room4Shared40 square metres
    Single Room1Shared16 square metres

    About the Staff

    185
    185 mins
    All Care Staff
    50 mins
    Registered Nurse

    Types of staff employed

    Dietetics
    Physiotherapists
    Registered Nurses
    Personal Carers
    Speech Pathologists
    Care Managers
    Occupational Therapists
    Lifestyle and Recreation

    The average resident at Clover Lea Nursing Home received 185 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 78% of their daily total care target of 236 minutes set by the Australian government based on the unique needs of their residents.

    Things to know

    About the operator

    • Operated by Fresh Fields Management (NSW) Pty Ltd
    • For profit business
    • Is Commonwealth government subsidised
    • ABN: 26169063914

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Languages spoken

    • Arabic
    • Mandarin

    Location

    14 Claremont Road Burwood Heights 2136 Nsw

    Questions

    What is the ACQSC star rating of Clover Lea Nursing Home?

    Clover Lea Nursing Home has an overall ACQSC star rating of Acceptable.

    What is the price range of residential aged care at Clover Lea Nursing Home?

    Clover Lea Nursing Home has 5 different types of rooms which range in price between $300,000 and $480,000 maximum refundable accomodation deposit.

    Is this your business? Claim this profile