Catholic Healthcare St Hedwig Village Blacktown Reviews, Photos & Availability | Caring Co
Australia > New South Wales > Blacktown

Catholic Healthcare St Hedwig Village Blacktown

· 140 Reservoir Road Blacktown 2148 NSW

Residential aged care at Catholic Healthcare St Hedwig Village Blacktown in Blacktown, New South Wales

  • Permanent
  • Respite
  • About the home

    St Hedwig is an aged care home in Sydney’s west, specifically serving the German-speaking community and local seniors. It features private bedrooms, outdoor spaces, and amenities like a hair salon. Meals are prepared onsite by a chef, ensuring they are both tasty and nutritious.

    The facility provides personalized lifestyle and wellness programs that reflect the interests and input of its residents. Facilities include spacious lounges, chapel, garden, library, and a large activities room. St Hedwig, established over 33 years ago, emphasizes a strong community spirit, making it a suitable option for those seeking a personalized and community-focused care environment.

    • Gardens
    • Onsite hairdresser
    • Organised activities

    Catholic Healthcare St Hedwig Village Blacktown Rating

    Based on resident reviews and Government service audits.

    8.3
    Overall Score
    167
    Staffing Minutes
    3 Year Accreditation

    Catholic Healthcare St Hedwig Village Blacktown Reviews

    7.3· Recommended by 67% residents

    Categories

    Staff7.3
    73%
    Home7.2
    72%
    Independence7.9
    79%
    Food5.8
    58%
    Kindness7.8
    78%
    Safety8.9
    89%

    The Residents Experience rating shows what current residents at Catholic Healthcare St Hedwig Village Blacktown think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    My friends & I
    My friends & I
     · 13/01/2023

    Have rang 8 times yesterday and twice already today to actually talk to a real person not a computer They are pathetic and they don’t know what Customer Service means No one has rang me back yet Would get better service from the RSPCA about a sick dog can only give 1 Star rating because there is no ZERO STAR RATING

    Ingrid Turner
    Ingrid Turner
     · 02/02/2020

    Our community has a long relationship with this amazing Village. In every area: hostel, dimentia care, nursing home, homecare and independant living; they go above and beyond. 10's of our people with their families, have been made to feel as much at home as possible. My Mum is currently in the dimentia ward. The piece of mind that she is being cared for so beautifully is an amazing thing. Top quality food, daily programmes that engage her appropriately, thorough care of her wardobe and excellent personal/medical care. This has facilitated her to be as content as can be expected as she progresses through this horrible disease.

    John Gohari
    John Gohari
     · 29/01/2018

    Very good

    Steven Byrnes
    Steven Byrnes
     · 03/09/2013

    My father-in-law has been living in the hostel part for a few years and his experience there has been very good. The level of care is excellent and we often visit him for lunch on Sundays as the food served in the dining room is so good. Note 'St Hedwig Village' is in three parts: Retirement Village units (self care), the Hostel (low care) and the Nursing Home (high care).

    Rooms & Pricing

    $250,000 - $325,000 · 96 rooms · Concessional residents welcome

    Standard Private Room with Shared Ensuite1Shared12.8
    Standard Private Room with Private Ensuite1Ensuite12.8
    Standard Shared Room with Shared Ensuite2Shared21.7 - 28.6
    Standard Private Room1Shared12.8
    Standard Shared Room2Shared21.7
    Standard Private Room with Private Ensuite1Ensuite15.5

    About the Staff

    167
    167 mins
    All Care Staff
    39 mins
    Registered Nurse

    Types of staff employed

    Dietetics
    Podiatrists
    Physiotherapists
    Registered Nurses
    Personal Carers
    Speech Pathologists
    Care Managers
    Lifestyle and Recreation

    The average resident at Catholic Healthcare St Hedwig Village Blacktown received 167 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 80% of their daily total care target of 208 minutes set by the Australian government based on the unique needs of their residents.

    Things to know

    About the operator

    • Operated by Catholic Healthcare Limited
    • Not for profit business
    • Is Commonwealth government subsidised
    • ABN: 69064946318

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Languages spoken

    • German

    Location

    140 Reservoir Road Blacktown 2148 NSW

    Questions

    What is the ACQSC star rating of Catholic Healthcare St Hedwig Village Blacktown?

    Catholic Healthcare St Hedwig Village Blacktown has an overall ACQSC star rating of Acceptable.

    What is the price range of residential aged care at Catholic Healthcare St Hedwig Village Blacktown?

    Catholic Healthcare St Hedwig Village Blacktown has 6 different types of rooms which range in price between $250,000 and $325,000 maximum refundable accomodation deposit.

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