Carshalton House Hostel

· 11 Stoneham Street Golden Square 3555 VIC

Residential aged care at Carshalton House Hostel in Golden Square, Victoria

  • Permanent
  • Respite
  • Dementia

About our home

Carshalton House is an equipped aged care facility featuring five houses, each with nine private bedrooms, a kitchenette, and a shared dining area. The property includes landscaped gardens with paths and various seating areas. Amenities comprise a multi-purpose room, a lounge with TV, and areas equipped for couple accommodations, all with climate control.

Professional care is available around the clock, supported by personal care workers and registered nurses. Carshalton House provides comprehensive lifestyle programs tailored to various cultural and specialised needs, along with community outings facilitated by a wheelchair-accessible bus.

Dining services are managed by an on-site chef with dietitian oversight, ensuring nutritious meals. Allied health services such as physiotherapy, podiatry, and occupational therapy are also provided.

  • Gardens
  • Outdoor courtyard
  • Specialised allied health services
  • Transport
  • Organised activities

Top Rated Home in Golden Square

One of the top homes in Golden Square according to residents and Government service audits.

9.6Overall Score
173 Staffing Minutes
3 Year Accreditation

Carshalton House Hostel Reviews

8.9· Recommended by 100% residents

Categories

Staff9.0
Home8.6
Independence8.9
Food6.7
Kindness9.6
Safety9.4

The Residents Experience rating shows what current residents at Carshalton House Hostel think of the food, staff, care and more. These ratings are from the 2025 Aged Care Quality Commission Survey.


David Kendall
David Kendall
 · 11/07/2022

I find that the staff are very good, but senior staff don't communicate with doctors about how patients medical needs are & keep people in their rooms when they can go out?? As I find this to be very bad indeed,

Stephen Ford
Stephen Ford
 · 01/09/2021

I highly recommend Carshalton House based on my mother's experiences as a resident there for approximately 4 years. The staff are lovely, caring & very helpful. The facilities are very good & the rooms are large and bright (many rooms with pleasant views of the surrounding curated gardens). The food is of a high standard & they celebrate special occasions with complementary birthday cakes and a Xmas lunch etc. Carshalton House has a homely feel (unlike some of the bigger places that are more clinical in appearance) and my mother felt very comfortable living there. Unfortunately my mother had to leave Carshalton (as she required a higher level of care) but I would happily place her back there if it was possible.

Garry Valente
Garry Valente
 · 14/11/2019

Friendly staff and pleasant environment.

Alan Kroiter
Alan Kroiter
 · 21/02/2019

This place is s great place to retire to. It's not the latest or most modern accommodation by any means, but the rooms are nice and the staff are great. They are really caring and looking after the residents so well. I'd be happy to live there when my time comes. It has a good,friendly atmosphere.

Nathan Millson
Nathan Millson
 · 24/10/2018

Staff were very friendly and caring.


Rooms & Pricing

No Accommodation fee for respite

You will only pay the Basic daily fee and may pay an additional services fee.

Concessional residents welcome

Carshalton House Hostel supports eligible government funded residents with subsidised fees.

Room Type
Price
Single room - private ensuiteSingle room + ensuite
$78.18 DailyOR$375,000 RAD
Single room - private ensuiteSingle room + ensuite
$83.40 DailyOR$400,000 RAD

About the Staff

173
173 mins
All Care Staff
45 mins
Registered Nurse

Residents at Carshalton House Hostel on average received 173 minutes of total daily care (98% target) from a combination of support workers, enrolled and registered nurses. In September 2025, a Registered Nurse was on site 24:00 hours per day.


Things to know

About the operator

  • Operated by Bendigo Health Care Group
  • Government business
  • Is Commonwealth government subsidised
  • ABN: 26875445912

Safety Checks

  • Certification valid
  • Has not received notice of sanction
  • Is accredited

Location

11 Stoneham Street Golden Square 3555 VIC

Questions

What is the ACQSC star rating of Carshalton House Hostel?

This home has an overall ACQSC star rating of Good.

What is the price range of residential aged care at Carshalton House Hostel?

Carshalton House Hostel has 2 different types of rooms which range in price between $375,000 and $400,000 maximum refundable accommodation deposit.


Updated: 25 October 2025