Bene Aged Care - The Italian Village Reviews, Photos & Availability | Caring Co
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Bene Aged Care - The Italian Village

· 6 Mumford Avenue St Agnes 5097 Sa

Residential aged care at Bene Aged Care - The Italian Village in St Agnes, South Australia

  • Permanent
  • Respite
  • Dementia
  • About the home

    Bene Italian Village provides a dynamic living environment for aged care residents, featuring communal areas, quiet spaces, and landscaped courtyards. The facility is known for its strong food culture with freshly prepared meals and multiple dining options. It offers a range of health services tailored to various care needs including permanent and respite care, with specialties in dementia and palliative support.

    The community has access to amenities such as a multi-purpose event space, a chapel, a hair salon, and a gazebo area, fostering a sense of community among residents, their families, and friends. The staff at Bene Italian Village are trained to support resident independence and individuality while delivering top-quality care.

    • Onsite chapel
    • Gardens
    • Specialised allied health services
    • Organised activities

    Top Rated Home in St Agnes

    One of the top homes in St Agnes according to residents and Government service audits.

    Overall Score
    Staffing Minutes
    1 Year Accreditation

    Bene Aged Care - The Italian Village Reviews

    8.0· Recommended by 83% residents



    The Residents Experience rating shows what current residents at Bene Aged Care - The Italian Village think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

     · 14/03/2023

    Understaffed, worst hygiene ever, resident living with excrements and worst pee smell over the corridor, residents left alone for long time without supervision, paying lots money for the care of relatives and the only think keep hearing is, sorry not enough personnel. What are we paying for. This should have same standards if not higher than a hospital. Just wanted to be clear this is directed to the irresponsible directors and not the staff as they trying to do the best they can

     · 29/08/2022

    Redicious staff. Dont have sense to talk with their co-staff. Staff is very rude. No-one is ready to work in that facility because of the behaviour of the staff.

    Janine McMahon
    Janine McMahon
     · 16/01/2022

    Had reason to be here for a short while recently and found many of the staff in the nursing home to be most friendly and obliging with cares. They knew their work and their residents. Was good to see them try to work together as a team during difficult times

    natalina bava
    natalina bava
     · 07/04/2021

    Unfortunately my loved one who has sadly passed away had a terrible experience. Staff did not show compassion or dignity to the resident. Everyone should be treated with respect especially knowing they don't have long to live. Staff were not trained in particular areas which impacted level of professional care. Medications were given that belonged to another resident and one day it took 4hrs for pain relief medication to be administered. Training in palliative care is definitely needed in this facility. Some staff were professional but unfortunately most really didn't have a clue which was frustrating to the resident dealing with this on a daily basis. I could go on and on but it really makes me sad and no one should be treated like this. I believe it mainly comes down to lack of training but then again you don't need training to show compassion and respect. This facility promised everything but unfortunately did not deliver

    Ian Hampton
    Ian Hampton
     · 19/06/2017

    Nursing homes are difficult to praise, just for what they are. Would i like to be in one... No i wouldn't. If i had no choice then this place is pretty good. My mother in law is here and i visit fairly regularly. The staff are friendly and the place is kept clean. All her medications are looked after and they are supplied new tooth brushes regularly. They do the laundry for them.

    Rooms & Pricing

    $325,000 - $475,000 · 163 rooms · Concessional residents welcome

    Opal1EnsuiteAverage room size 15.2sqm
    Emerald1EnsuiteAverage room size 14.5sqm
    Standard1SharedAverage room size 7.5sqm

    About the Staff

    222 mins
    All Care Staff
    39 mins
    Registered Nurse

    Types of staff employed

    Enrolled Nurses
    Registered Nurses
    Personal Carers
    Speech Pathologists
    Care Managers
    Occupational Therapists
    Lifestyle and Recreation

    The average resident at Bene Aged Care - The Italian Village received 222 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 109% of their daily total care target of 203 minutes set by the Australian government based on the unique needs of their residents.

    Things to know

    About the operator

    • Operated by Italian Benevolent Foundation S.A. Incorporated
    • Not for profit business
    • Is Commonwealth government subsidised
    • ABN: 52756107562

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited
    • 3 Years accreditation period

    Religions practised

    • Catholic
    • Other Christian


    6 Mumford Avenue St Agnes 5097 Sa


    What is the ACQSC star rating of Bene Aged Care - The Italian Village?

    Bene Aged Care - The Italian Village has an overall ACQSC star rating of Acceptable.

    What is the price range of residential aged care at Bene Aged Care - The Italian Village?

    Bene Aged Care - The Italian Village has 3 different types of rooms which range in price between $325,000 and $475,000 maximum refundable accomodation deposit.

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