BaptistCare Shalom Centre (Baptist Care)

· 159-165 Balaclava Road Macquarie Park 2113 NSW

Residential aged care at BaptistCare Shalom Centre (Baptist Care) in Macquarie Park, New South Wales

  • Permanent
  • Respite
  • Dementia

About our home

Shalom Centre is an aged care home accommodating 30 residents, featuring communal dining and activity spaces, as well as personalized areas. Its facilities include an outdoor verandah, a Palliative Care room with private amenities, and an array of on-site services such as a hairdresser, library, medical specialists, and a chapel with regular services. Residents can also enjoy Foxtel in their rooms.

The centre emphasizes individualized care with skilled staff and offers additional comforts like a landscaped garden and a courtyard cafe. A chaplain is available for pastoral care, ensuring a holistic approach to resident welfare.

  • Gardens
  • Onsite hairdresser
  • Specialised allied health services
  • Onsite chapel
  • Organised activities

BaptistCare Shalom Centre (Baptist Care) Rating

Based on resident reviews and Government service audits.

8.4Overall Score
211 Staffing Minutes
3 Year Accreditation

BaptistCare Shalom Centre (Baptist Care) Reviews

9.1· Recommended by 100% residents

Categories

Staff9.2
Home8.7
Independence9.5
Food7.3
Kindness9.3
Safety9.7

The Residents Experience rating shows what current residents at BaptistCare Shalom Centre (Baptist Care) think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.


S. Pakhrin
S. Pakhrin
 · 03/02/2021

They have the RN named Gita ..She is extremely rude and unprofessional . She often discriminate worker based on nationality.

Phil Dyball
Phil Dyball
 · 02/02/2021

My Mum was in Denistone Ward only for a short time before succumbing to dementia. During the time she was there the nurses and carers were fantastic. They treated my Mum like family and were so caring and respectful to her. There was nothing they would not do for her. This was comforting to know with the sudden COVID lock downs occurring. The staff were all very pleasant and happy. There were great communicators and would regularly update family members with my Mum's condition. The facility was always spotlessly clean with plenty of space in the rooms and internal/external common areas. I highly recommend Shalom!

Andrew D
Andrew D
 · 23/10/2020

Staff are always friendly, nursing care is good from what i see. Always clean and doesn't smell at all. Good little coffee shop. Residents that I've seen are happy.

Zara May
Zara May
 · 20/11/2019

Very poor environment. Great facilities but management have a bit of attitude and carers seem to all be miserable. I would never send my family here. I feel really sorry for the residents.


Rooms & Pricing

No Accommodation fee for respite

You will only pay the Basic daily fee and may pay an additional services fee.

Concessional residents welcome

BaptistCare Shalom Centre (Baptist Care) supports eligible government funded residents with subsidised fees.

Room Type
Price
Superior roomSingle room + ensuite
$219.18 DailyOR$949,000 RAD
Classic roomSingle room + ensuite
$193.54 DailyOR$838,000 RAD
Classic companion roomShared room + shared bathroom
$152.43 DailyOR$660,000 RAD

About the Staff

211
211 mins
All Care Staff
44 mins
Registered Nurse

Residents at BaptistCare Shalom Centre (Baptist Care) on average received 211 minutes of total daily care (91% target) from a combination of support workers, enrolled and registered nurses. In September 2025, a Registered Nurse was on site 24:00 hours per day.


Things to know

About the operator

  • Operated by BaptistCare NSW & ACT
  • Not for profit business
  • Is Commonwealth government subsidised
  • ABN: 90000049525

Safety Checks

  • Certification valid
  • Has not received notice of sanction
  • Is accredited

Location

159-165 Balaclava Road Macquarie Park 2113 NSW

Questions

What is the ACQSC star rating of BaptistCare Shalom Centre (Baptist Care)?

This home has an overall ACQSC star rating of Acceptable.

What is the price range of residential aged care at BaptistCare Shalom Centre (Baptist Care)?

BaptistCare Shalom Centre (Baptist Care) has 3 different types of rooms which range in price between $660,000 and $949,000 maximum refundable accommodation deposit.


Updated: 15 August 2026