




Shalom Centre is an aged care home accommodating 30 residents, featuring communal dining and activity spaces, as well as personalized areas. Its facilities include an outdoor verandah, a Palliative Care room with private amenities, and an array of on-site services such as a hairdresser, library, medical specialists, and a chapel with regular services. Residents can also enjoy Foxtel in their rooms.
The centre emphasizes individualized care with skilled staff and offers additional comforts like a landscaped garden and a courtyard cafe. A chaplain is available for pastoral care, ensuring a holistic approach to resident welfare.
BaptistCare Shalom Centre (Baptist Care) Rating
Based on resident reviews and Government service audits.
3 Year AccreditationCategories
The Residents Experience rating shows what current residents at BaptistCare Shalom Centre (Baptist Care) think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.
They have the RN named Gita ..She is extremely rude and unprofessional . She often discriminate worker based on nationality.
My Mum was in Denistone Ward only for a short time before succumbing to dementia. During the time she was there the nurses and carers were fantastic. They treated my Mum like family and were so caring and respectful to her. There was nothing they would not do for her. This was comforting to know with the sudden COVID lock downs occurring. The staff were all very pleasant and happy. There were great communicators and would regularly update family members with my Mum's condition. The facility was always spotlessly clean with plenty of space in the rooms and internal/external common areas. I highly recommend Shalom!
Staff are always friendly, nursing care is good from what i see. Always clean and doesn't smell at all. Good little coffee shop. Residents that I've seen are happy.
Very poor environment. Great facilities but management have a bit of attitude and carers seem to all be miserable. I would never send my family here. I feel really sorry for the residents.
About the operator
Safety Checks
This home has an overall ACQSC star rating of Acceptable.
Updated: 29 September 2024