Banfields Aged Care Reviews, Photos & Availability | Caring Co
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Banfields Aged Care

· 192 Thompson Avenue Cowes 3922 VIC

Residential aged care at Banfields Aged Care in Cowes, Victoria

  • Permanent
  • Respite
  • Dementia
  • About the home

    Banfields Aged Care is a single-level facility located in Cowes, designed to accommodate 90 residents in a landscaped garden setting. It offers both low and high care options, including ageing in place programs, and has a specialized 14-bed wing for dementia care.

    The facility features luxurious amenities such as spacious rooms and suites, various lounges, dining areas, a café, a bar, and a non-denominational chapel. For activities and services, there is a boardroom, multimedia room, library, gym, hair salon, GP consultation room, piano lounge, TV lounge, and five courtyards with raised garden beds and a BBQ area.

    Residents can also participate in weekly bus trips and volunteer opportunities with local schools and community programs, emphasizing a high-quality lifestyle alongside comprehensive care.

    • Gardens
    • Onsite chapel
    • Outdoor courtyard
    • Specialised allied health services
    • Transport
    • Organised activities

    Top Rated Home in Cowes

    One of the top homes in Cowes according to residents and Government service audits.

    Overall Score
    Staffing Minutes
    3 Year Accreditation
    suburb average

    Banfields Aged Care Reviews

    8.4· Recommended by 85% residents



    The Residents Experience rating shows what current residents at Banfields Aged Care think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

     · 07/08/2019

    Such a lovely facility with equally lovely, accommodating staff. Pleasant atmosphere, wonderful lifestyle program. My mother-in-law says she is truly blessed to live at Banfiels.

    Luana Sloss
    Luana Sloss
     · 09/07/2019

    I am very happy with the level of care my parents receive at Banfields. The nursing, management and lifestyle staff at Banfields are diligent, thorough, kind, very caring and treat each of the residents with the utmost respect. They go over and above what is expected of them to ensure their needs are met whether it is physical, emotional or psychological. Well done Banfields !!! ⭐️⭐️⭐️⭐️⭐️

    Linda Dennerley
    Linda Dennerley
     · 27/06/2019

    Since there has been a change in management the changes have been many, every change has been designed to ensure all residents are safe active and best of all listened to, the facilities have always been gorgeous and now the team running this beautiful place are totally invested in each and every person under their care, the upper management team has worked tirelessly to ensure that Banfield's meet Aged Care Government standards they go well above, each and every resident has a voice and is encouraged to be pro active in their care needs and wants. The staff are highly trained and also enjoy a fabulous health and wellbeing program designed to help them cope with all the difficulties caring for others. Banfield's has a wonderful team of specialists and as a family member I feel totally comfortable and included in the care of my Mum. It is wonderful to see that every person from the direct carers to the CEO all work hard to make Banfield's the best place for your family member.

    Laurence Whittaker
    Laurence Whittaker
     · 02/11/2018

    Nice looking place but understaffed and the food menu is definitely not what they advertise. Director of Care does not understand residents' needs or clinical care requirements of residents, not qualified to do the job.

    Steve Wilson
    Steve Wilson
     · 16/09/2018

    Understaffed Typical private owned for profit. Profit comes 1st before care , High turn over of resignations of worker. This all leads to poor care.

    Rooms & Pricing

    $450,000 - $750,000 · 90 rooms · Concessional residents welcome

    Standard Room1Ensuite22.68
    Super Suite1Ensuite45.74

    About the Staff

    166 mins
    All Care Staff
    31 mins
    Registered Nurse

    Types of staff employed

    Enrolled Nurses
    Registered Nurses
    Personal Carers
    Speech Pathologists
    Care Managers
    Lifestyle and Recreation

    The average resident at Banfields Aged Care received 166 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 92% of their daily total care target of 180 minutes set by the Australian government based on the unique needs of their residents.

    Things to know

    About the operator

    • Operated by Australian Aged Care Group Pty Ltd
    • For profit business
    • Is Commonwealth government subsidised
    • ABN: 51105702985

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited


    192 Thompson Avenue Cowes 3922 VIC


    What is the ACQSC star rating of Banfields Aged Care?

    Banfields Aged Care has an overall ACQSC star rating of Good.

    What is the price range of residential aged care at Banfields Aged Care?

    Banfields Aged Care has 2 different types of rooms which range in price between $450,000 and $750,000 maximum refundable accomodation deposit.

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