Arcare Maroochydore Reviews, Photos & Availability | Caring Co
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Arcare Maroochydore

· Dalton Drive Maroochydore 4558 Qld

Residential aged care at Arcare Maroochydore in Maroochydore, Queensland

  • Permanent
  • Respite
  • About the home

    Built in May 2014, this aged care home features luxurious single suites with private ensuites and a 24-hour nurse call system. Amenities include a boutique cafe, hairdressing salon, gift shop, ballroom/theatre, and manicured outdoor spaces.

    Dining options comprise intimate areas, and a private dining room offering freshly prepared meals. An extensive lifestyle program supports resident engagement through hobby groups, guest speakers, and excursions, facilitated by a dedicated bus. Health services such as physiotherapy, podiatry, and dietitian consultations are available.

    The facility adopts a relationship-focused approach with Dedicated Staff Assignment, ensuring consistency in caregiver-resident interactions. It also provides palliative care services.

    • Onsite hairdresser
    • Gardens
    • Outdoor courtyard
    • Organised activities
    • Transport
    • Specialised allied health services

    Arcare Maroochydore Rating

    Based on resident reviews and Government service audits.

    8.5
    Overall Score
    206
    Staffing Minutes
    3 Year Accreditation

    Arcare Maroochydore Reviews

    8.2· Recommended by 79% residents

    Categories

    Staff8.3
    83%
    Home8.2
    82%
    Independence8.4
    84%
    Food6.5
    65%
    Kindness8.7
    87%
    Safety9.7
    97%

    The Residents Experience rating shows what current residents at Arcare Maroochydore think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    John Demarchi
    John Demarchi
     · 09/12/2022

    My mother now 91 has been here for 3 1/2 years now. I can't praise the staff enough The professional and personal approach is to be commended .Communication regarding my mother's situation is regular and cheerful. Thank you

    Marianne Walsh
    Marianne Walsh
     · 02/11/2022

    From my very current experience, I would like to express that the lady who does the tours and discusses future placement at Arcare Maroochydore is genuinely kind, incredibly sensitive and considerate of family feelings, highly obliging and continually provides feedback regarding future placement/waiting list process. My family have been so less stressed having her touch our lives.

    Sue
    Sue
     · 01/11/2022

    I give this rating based on a meeting with the lady who gives the tours. I don't wish to name her as i'm sure the company will know who she is. I'm qualifying this review by saying that I am very experienced in the aged care industry and was trying to help a friend find a place for her husband. At our meeting prior to the inspected tour of the facility, one of the first questions that was asked was whether there was a house being sold. When we explained that there was not, we were told that the waiting list was very long and it was going to be a long time before a bed would be available. We were advised that we should look at other properties. In my experience, it was very obvious that this Arcare property/representative was not interested in accepting a fully funded person. It's impossible to say how long it will be to get a bed as you are waiting for a person to leave the facility, in one way or another. I was so disappointed with the interaction as it was so blatantly obvious that unless you could pay a RAD you won't get a place in this facility. Profit over people!

    Truthseeker7979
    Truthseeker7979
     · 27/07/2021

    Absolutely rude militaristic reception.... the place has a jail like atmosphere.... feel sorry for anyone placing family member in that facility...

    Alison Kelly
    Alison Kelly
     · 21/08/2018

    Arcade Maroochydore is certainly a lovely place for fairly independent residents. It appears to be a different story for some residents requiring a high level of care due to incapicating illnesses. It seems that these residents may slip under the radar and their medical needs may not be adequately met particularly if their relatives are not living close by and are unable to closely supervise proceedings.

    Rooms & Pricing

    $450,000 - $650,000 · 105 rooms · Concessional residents welcome

    Deluxe1Ensuite23.5 to 30,5 sqm
    Deluxe1Ensuite23.5 to 30.5 sqm
    Deluxe1Ensuite23.5m2 to 30.5m2
    Premiere1Ensuite26.5 to 37 sqm
    Premiere1Ensuite26.5 to 37 sqm
    Premiere plus1Ensuite35 to 39 sqm
    Deluxe1Ensuite23.5m2 to 30.5m2
    Grande1Ensuite26.5m2 to 31.5m2

    About the Staff

    206
    206 mins
    All Care Staff
    31 mins
    Registered Nurse

    Types of staff employed

    Enrolled Nurses
    Physiotherapists
    Registered Nurses
    Personal Carers
    Care Managers
    Allied Health Assistants
    Lifestyle and Recreation

    The average resident at Arcare Maroochydore received 206 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 107% of their daily total care target of 192 minutes set by the Australian government based on the unique needs of their residents.

    Things to know

    About the operator

    • Operated by Arcare Pty Ltd
    • For profit business
    • Is Commonwealth government subsidised
    • ABN: 96443678906

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    Dalton Drive Maroochydore 4558 Qld

    Questions

    What is the ACQSC star rating of Arcare Maroochydore?

    Arcare Maroochydore has an overall ACQSC star rating of Good.

    What is the price range of residential aged care at Arcare Maroochydore?

    Arcare Maroochydore has 8 different types of rooms which range in price between $450,000 and $650,000 maximum refundable accomodation deposit.

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