Arcare Hillside Reviews, Photos & Availability | Caring Co
Australia > Victoria

Arcare Hillside

· 50 Community Hub Sydenham 3037 VIC

Residential aged care at Arcare Hillside in Sydenham, Victoria

  • Permanent
  • Respite
  • About our home

    This aged care home provides a variety of amenities including a hair salon, activity room, multiple dining areas, lounges, gardens, a library, and a bus for excursions. It features 70 single suites, each with a private ensuite, designed to emulate a 5-star hotel setting.

    The home operates a 24-hour nurse call system and offers allied health services to ensure timely and comprehensive medical care for its residents. A significant focus is placed on fostering relationships through a Dedicated Staff Assignment program that promotes consistent daily interactions between assigned staff and residents. Additionally, there is a robust lifestyle program that includes hobby groups, guest lectures, and outings, enriching the social and recreational life of the residents.

    This facility is suitable for individuals looking for permanent or respite care, emphasizing a community-oriented environment coupled with high-quality personal and health care services.

    • Gardens
    • Onsite hairdresser
    • Organised activities
    • Transport
    • Specialised allied health services

    Arcare Hillside Rating

    Based on resident reviews and Government service audits.

    8.8
    Overall Score
    199
    Staffing Minutes
    3 Year Accreditation

    Arcare Hillside Reviews

    8.4· Recommended by 93% residents

    Categories

    Staff8.1
    81%
    Home8.5
    85%
    Independence8.3
    83%
    Food7.9
    79%
    Kindness8.6
    86%
    Safety9.3
    93%

    The Residents Experience rating shows what current residents at Arcare Hillside think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.

    Shorn The
    Shorn The
     · 17/03/2019

    Never seen a more impressive nursing home. Amazing staff who are good at their job and truly care

    Rooms & Pricing

    No Accommodation fee for respite

    You will only pay the Basic daily fee and may pay an additional services fee.

    Concessional residents welcome

    Arcare Hillside supports eligible government funded residents with subsidised fees.

    Instead of paying a RAD you can choose to pay a Daily Accommodation Payment (DAP) which is a non-refundable daily fee, based on the room price and the maximum permissable interest rate set by the Department of Health and Aged Care.

    Room Type
    Price
    DeluxeSingle room + ensuite
    $126.27 Daily

    About the Staff

    199
    199 mins
    All Care Staff
    39 mins
    Registered Nurse

    Residents at Arcare Hillside on average received 199 minutes of total daily care (102% target) from a combination of support workers, enrolled and registered nurses. In October 2024, a Registered Nurse was on site 24:00 hours per day.

    Things to know

    About the operator

    • Operated by Arcare Pty Ltd
    • For profit business
    • Is Commonwealth government subsidised
    • ABN: 96443678906

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    50 Community Hub Sydenham 3037 VIC

    Questions

    What is the ACQSC star rating of Arcare Hillside?

    This home has an overall ACQSC star rating of Acceptable.

    What is the price range of residential aged care at Arcare Hillside?

    Arcare Hillside has 1 different types of rooms which range in price between $550,000 and $550,000 maximum refundable accommodation deposit.

    Updated: 29 September 2024