Residential aged care at Arcare Helensvale in Helensvale, Queensland
About the home
The aged care home features 72 single suites, each with a private ensuite, and provides permanent care including 24-hour nursing and palliative care. Amenities include an alfresco cafe, hairdressing salon, tranquility spa, piano lounge, and manicured courtyards. The home also has multipurpose and intimate dining/lounge areas, an on-site kitchen for daily meal preparation, and a private dining room for special occasions.
Residents can participate in an extensive lifestyle program that includes bus outings, hobby groups, and guest speakers. Allied health services are available on-site. The home uses a Dedicated Staff Assignment model, ensuring that the same staff members consistently work with the same residents, fostering strong relationships.
- Onsite hairdresser
- Gardens
- Outdoor courtyard
- Specialised allied health services
- Transport
- Organised activities
Top Rated Home in Helensvale
One of the top homes in Helensvale according to residents and Government service audits.
3 Year AccreditationArcare Helensvale Reviews
Categories
The Residents Experience rating shows what current residents at Arcare Helensvale think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.
Arcare Helensvale! The same nurses have been taking care of my nan for years.. and I love that😅 Like one big family we recognise each other. Its nice here... haven't had any problem here before. Thank you Arcare for taking care of our nan🥰❤
Absolutely wonderful facility! Staff are very caring, helpful and professional towards both family members and residents. I've always left with a smile from the way my gran in treated and from the comments my gran says to me about the staff, without a doubt Arcare Helensvale has definitely changed our perspective on the stigma about aged care facilities💯
You might have nice facilities but the empathy and caring of your residents leaves a lot to be desired! You should take some training from Holy family nursing home Nsw, residents are treated like family not just a client.
Absolutely shocking, don't trust your loved one with these people, I wonder why my previous 2 reviews have been deleted always manipulating anything that might show the truth
A special thanks to the staff of Arcare for looking after my family, nurses Jenny Kandy and Gary the maintenance man in particular. Can’t speak highly enough of the care given. Mike Firth
Rooms & Pricing
$400,000 - $550,000 · 144 rooms · Concessional residents welcome
| Deluxe | 1 | Ensuite | 24.5sqm | |
| Premiere | 1 | Ensuite | 24.5sqm | |
| Premiere (Extra Service) | 1 | Ensuite | 19.5 sqm | |
| Deluxe (Extra Service) | 1 | Ensuite | 20 sqm |
About the Staff
Types of staff employed
The average resident at Arcare Helensvale received 182 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 91% of their daily total care target of 200 minutes set by the Australian government based on the unique needs of their residents.
Things to know
About the operator
- Operated by Arcare Pty Ltd
- For profit business
- Is Commonwealth government subsidised
- ABN: 96443678906
Safety Checks
- Certification valid
- Has not received notice of sanction
- Is accredited
Location
103 Lindfield Road Helensvale 4212 QldQuestions
What is the ACQSC star rating of Arcare Helensvale?
Arcare Helensvale has an overall ACQSC star rating of Acceptable.
What is the price range of residential aged care at Arcare Helensvale?
Arcare Helensvale has 4 different types of rooms which range in price between $400,000 and $550,000 maximum refundable accomodation deposit.
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