All Care Aged Care -The Vales Reviews, Photos & Availability | Caring Co
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All Care Aged Care -The Vales

· 60-66 States Road Morphett Vale 5162 Sa

Residential aged care at All Care Aged Care -The Vales in Morphett Vale, South Australia

  • Permanent
  • Respite
  • Dementia
  • About the home

    All Care Aged Care - The Vales provides diverse lifestyle amenities including spacious sitting rooms, a Remembrance Room, and a Farmhouse Kitchen. Recreational facilities feature a Men’s Shed, Sports Bar, Cinema Room, Library, tennis court, and an expansive verandah.

    The accommodation includes Deluxe Double Rooms with ensuites, featuring amenities like flat-screen TVs, armchairs, and individual climate control. The facility promotes resident independence while accommodating personal needs. Social and recreational activities offered include bingo, crafts, cooking, and bus trips. Culinary needs are met by an onsite chef who tailors meals to residents' preferences. Comprehensive health care services include medical reviews, pharmaceutical management, and onsite physiotherapy to support residents’ health and wellness.

    • Nearby shops
    • Organised activities

    Top Rated Home in Morphett Vale

    One of the top homes in Morphett Vale according to residents and Government service audits.

    8.4
    Overall Score
    216
    Staffing Minutes
    3 Year Accreditation

    All Care Aged Care -The Vales Reviews

    7.0· Recommended by 65% residents

    Categories

    Staff7.0
    70%
    Home7.4
    74%
    Independence6.8
    68%
    Food6.7
    67%
    Kindness8.2
    82%
    Safety8.3
    83%

    The Residents Experience rating shows what current residents at All Care Aged Care -The Vales think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    Renee Readett
    Renee Readett
     · 24/02/2023

    My dad was palliative in hospital and I contacted The Vales to try to get him transferred there so he could be as peaceful as possible in his last few days. They were beyond accommodating. Having a room ready within literally hours from my call. Unfortunately the hospital dad was in, blocked his transfer to anywhere and he was unable to leave, but the staff at The Vales were still so understanding and kind and really tried their hardest to help in a pretty horrific situation. I am so grateful for all of their hard work, care, and empathy. This is the only place I would ever consider sending someone I love because their facilities, their staff, their rooms, and their food are amazing. If you're looking for somewhere to send your loved one, look no further than The Vales.

    Marion Hayes
    Marion Hayes
     · 20/12/2022

    My husband was admitted to this place for a weekend of respite. He was very unwell and in considerable pain. He was offered much in the way of food or drink. In fact ignored for most of the few days that he was there. When he was returned home to us it was obvious that he hadn’t received his everyday meds and only randomly received his pain relief meds. Many of the staff are difficult to understand as English isn’t their first language. Elderly people would have great difficulty in trying to understand instructions from some of the staff. Sorry I certainly wouldn’t recommend this place to anyone.

    Hayley H
    Hayley H
     · 15/11/2022

    I am absolutely disgusted with the level of care my mum recieved in the short time she was at this facility. She was at the facility for 6 days. During this time mum waited 30minutes to be taken to the toilet. On a number of occasions she was told that she should just do it in her pad and they will clean her up later because they are busy. There is a roaming dementia patient that went into mums room and went rifling through her belongings. When she asked for assistance she was told "what can we do about it". On discharge I was spoken to rudely and told mum was discharging last minute and could I collect the meds during her admission to another facility. When I responded that I had to return home after mum was admitted to care for my 4 children the nurse muttered under her breath. Thankfully the new facility was kind enough to organise meds for the rest of the day. This place is cold and hostile and I wouldn't leave anyone I care about here. Even ringing the place you are made to feel like an inconvenience. If I could give 0 I would

    abbie lou
    abbie lou
     · 14/10/2021

    I love coming to visit All Care Aged Care, the front garden looks great and cant wait to take my mum to the new Cafe. All the staff are always so happy and welcoming, and the residents seem to thrive in all the great common areas. Keep up the good work guys.

    Jo French
    Jo French
     · 02/03/2021

    I have nothing but praise for the great staff at The Vales dad is being looked after with great respect and care. The food is always off a high standard and the sweets my dear dad loves. as well as the soup and if you want more you just ask no matter what time it is nothing is to much trouble. There is always someone cleaning the rooms the cleaners chat away with all residence and know them well. The staff at the entrance are so helpful always welcoming every time I go there they are always chatting away the environment is just like a home welcoming, caring, clean and entertaining. My expectations are high and I would recommend this to anyone considering looking for a home for there loved ones. Thanks to all the staff at The Vales

    Rooms & Pricing

    $189,000 - $550,000 · 0 rooms · Concessional residents welcome

    Deluxe Double Room with Ensuite2Shared20
    Superior Deluxe Single Room with Ensuite1Ensuite20
    Classic Single Room with Shared Bathroom1Shared14
    Deluxe Single Room with Ensuite1Ensuite20
    Classic Double Room with Shared Bathroom2Shared20
    Standard Single Room with Ensuite1Ensuite20
    Standard Double Room with Shared Bathroom2Shared22
    Superior Deluxe Single Room with Ensuite (Secure Area)1Ensuiteat least 17

    About the Staff

    216
    216 mins
    All Care Staff
    39 mins
    Registered Nurse

    Types of staff employed

    Dietetics
    Podiatrists
    Enrolled Nurses
    Physiotherapists
    Registered Nurses
    Personal Carers
    Speech Pathologists
    Care Managers
    Lifestyle and Recreation

    The average resident at All Care Aged Care -The Vales received 216 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 106% of their daily total care target of 203 minutes set by the Australian government based on the unique needs of their residents.

    Things to know

    About the operator

    • Operated by Tickled Pink Aged Care Pty Ltd
    • For profit business
    • Is Commonwealth government subsidised
    • ABN: 53007846095

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Languages spoken

    • Arabic
    • Cantonese
    • Croatian
    • Greek
    • Italian
    • Mandarin
    • Polish
    • Spanish
    • Vietnamese

    Location

    60-66 States Road Morphett Vale 5162 Sa

    Questions

    What is the ACQSC star rating of All Care Aged Care -The Vales?

    All Care Aged Care -The Vales has an overall ACQSC star rating of Acceptable.

    What is the price range of residential aged care at All Care Aged Care -The Vales?

    All Care Aged Care -The Vales has 8 different types of rooms which range in price between $189,000 and $550,000 maximum refundable accomodation deposit.