TriCare Sunnybank Hills Aged Care Residence Reviews, Photos & Availability | Caring Co
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TriCare Sunnybank Hills Aged Care Residence

· 330 Jackson Road Sunnybank Hills 4109 Qld

Residential aged care at TriCare Sunnybank Hills Aged Care Residence in Sunnybank Hills, Queensland

  • Permanent
  • Respite
  • About the home

    Sunnybank Hills Aged Care is a modern facility offering a range of services and plush accommodations. It features multiple dining and lounge areas, a media room, and various indoor and outdoor spaces for relaxation and social activities. Each premium single room includes garden or courtyard views, a large TV with Foxtel, luxurious ensuites, and modern amenities like movement sensors and personal alert pendants.

    The facility is equipped with advanced care technology including an electronic ceiling hoist and automated beds and recliners. Residents benefit from individual climate control, ample storage, and kitchenette facilities in their rooms.

    A dedicated team of healthcare and support staff, including nurses, carers, a physiotherapist, and a chef, ensure comprehensive care and freshly prepared nutritious meals. Daily lifestyle programs promote physical and social engagement. Sunnybank Hills is conveniently located near local amenities like shops, cafes, and medical facilities.

    • Nearby shops
    • Specialised allied health services
    • Organised activities
    • Gardens
    • Outdoor courtyard

    TriCare Sunnybank Hills Aged Care Residence Rating

    Based on resident reviews and Government service audits.

    Overall Score
    Staffing Minutes
    3 Year Accreditation

    TriCare Sunnybank Hills Aged Care Residence Reviews

    7.7· Recommended by 68% residents



    The Residents Experience rating shows what current residents at TriCare Sunnybank Hills Aged Care Residence think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    ping zhou
    ping zhou
     · 09/02/2023

    Two stars for the facilities, nice big room with big TV. Staff seems friendly, but doesn’t help much. Nothing really happened to my mother-in law except she doesn’t eat much their food since not very nice meals. What shocked us was an old gentleman who has not sight asked for help to go to toilet and the lady asked him to sit there and wait for 10 minutes but she never came back. The old man struggled but couldn’t find the way ti toile, we pressed the button nobody appeared and he stared to lose temper and yelled at the hallway, sadly nobody came. I didn’t know how to help and had to keep eyes on my mother in Law. Just sad to see all this.

    Sara Graham
    Sara Graham
     · 16/12/2022

    My Mum has been at Tricare Sunnybank for four years. It is a very challenging environment to deliver high quality care when measured against the acute care environment (ie hospitals). Tricare has experienced issues over these years but I am very happy with the current leadership team in Raj and Amanda. I hope they remain in these roles to continue to support staff to deliver compassionate care to my Mum.

    Robert Ho
    Robert Ho
     · 02/08/2022

    Visited my grandma on Thursday last week in the late evening around 8pm and there was no staff to give my grandma something for her pain. Caring staff said that the registered nurse who can give the pain medication is gone home early . Apparently, there was an enrolled nurse there and she could not give the pain medication without the Registered nurse . What about if someone needs pain medication . I hope your loved are not experiencing the same thing . I am assuming it is a common thing at this place . I hope the manager of this place is aware of it at least .

    Nik Harvey
    Nik Harvey
     · 02/11/2020

    Wonderful staff and facility. My Dad has resided here for the past year and I can honestly say that I would highly recommend this facility to anyone needing to place a loved one into a nursing home as their standard of care has far exceeded my expectations in every way. A very heartfelt Thank You to you all!!

     · 27/12/2018

    It is like a 5 star hotel with an exceptional level of care. I highly recommend TriCare Sunnybank Hills to anyone looking for aged care for their family. The staff are excellent and visitors always tell me how great the nurses and carers were to them. The staff always have a smile on their face. It is so nice that I would stay there.

    Rooms & Pricing

    $450,000 - $550,000 · 135 rooms · Concessional residents welcome

    Level 2 Premium Single Room+Ensuite1Ensuite30m2
    Level 1 Premium single room with private ensuite1Ensuite30m2
    Premium Single room with ensuite1Ensuite30m2
    Classic Single Room with Ensuite1Ensuite0

    About the Staff

    173 mins
    All Care Staff
    40 mins
    Registered Nurse

    Types of staff employed

    Enrolled Nurses
    Registered Nurses
    Personal Carers
    Speech Pathologists
    Care Managers
    Lifestyle and Recreation

    The average resident at TriCare Sunnybank Hills Aged Care Residence received 173 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 87% of their daily total care target of 198 minutes set by the Australian government based on the unique needs of their residents.

    Things to know

    About the operator

    • Operated by TriCare Sunnybrae Aged Care Pty Ltd
    • For profit business
    • Is Commonwealth government subsidised
    • ABN: 50614892072

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited


    330 Jackson Road Sunnybank Hills 4109 Qld


    What is the ACQSC star rating of TriCare Sunnybank Hills Aged Care Residence?

    TriCare Sunnybank Hills Aged Care Residence has an overall ACQSC star rating of Acceptable.

    What is the price range of residential aged care at TriCare Sunnybank Hills Aged Care Residence?

    TriCare Sunnybank Hills Aged Care Residence has 4 different types of rooms which range in price between $450,000 and $550,000 maximum refundable accomodation deposit.

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