Top Rated Home in Port Macquarie
One of the top homes in Port Macquarie according to residents and Government service audits.
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The Residents Experience rating shows what current residents at Wintergarden think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.
Many thanks to you lovely staff and trainees at Garden Village for all the help you gave our dear mum Alice recently. She had a beautiful sendoff to the happy hunting ground and we’re eternally grateful for all your patience and professionalism. Gracias!
My Aunt is being cared for really well and I like the fact that any Visitor or Staff have to have a Covid test each 3 days which protects the Residents....
Fantastic staff, beautiful gardens, lots of activities and outings, great food, bright and airy living spaces, therapy animals who visit, respectful people and clean fresh spaces beautifully decorated. Drs are top notch. Own living space with a Lovely dining room, and that is just Westerweller! One part of the village. Highly recommend!
You can't get anyone to answer the phone after 5.30. The staff, who are lovely, appear to have been cut back dramatically in the past 12 months. It takes ages for anyone to come when my elderly mother pushes her buzzer, which she hates doing, if anyone comes at all. If you don't have enough staff to answer the phone or come when one of the elderly needs you then you are obviously understaffed. Was great 2 years ago but I would not put my mother here now.
Excellent in every way. Staff couldn't be more caring. My parents were safe and in good hands there. Sadly they have both now passed away. Garden Lodge staff were so great especially then.
$440,000 - $550,000 · 40 rooms · Concessional residents welcome
SINGLE | 1 | Ensuite | 20m² | |
Wintergarden | 2 | Ensuite | 29m². |
Types of staff employed
The average resident at Wintergarden received 212 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 105% of their daily total care target of 202 minutes set by the Australian government based on the unique needs of their residents.
About the operator
Safety Checks
What is the ACQSC star rating of Wintergarden?
Wintergarden has an overall ACQSC star rating of Acceptable.
What is the price range of residential aged care at Wintergarden?
Wintergarden has 2 different types of rooms which range in price between $440,000 and $550,000 maximum refundable accomodation deposit.
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