Uniting Wesley Heights Manly Reviews, Photos & Availability | Caring Co
Australia > New South Wales > Manly

Uniting Wesley Heights Manly

· 47 Birkley Road Manly 2095 Nsw

Residential aged care at Uniting Wesley Heights Manly in Manly, New South Wales

  • Permanent
  • Respite
  • About the home

    Wesley Heights Nursing Home is located in Manly, Sydney's Northern Beaches, and provides 24/7 personalized care using an Inspired Care approach to create a home-like environment tailored to individual preferences. The facility offers expert dementia support, nursing, personal care, and access to various specialist health services. Staff members are dedicated to ensuring a safe, caring atmosphere.

    The nursing home features a variety of lifestyle programs including bus outings, exercise programs, and music therapy, along with spiritual support from chaplains who respect different religious beliefs. Residents have opportunities to influence their care through regular meetings and family conferences. Additional amenities include library services and pastoral care, provided at no extra cost.

    • Onsite chapel
    • Gardens
    • Organised activities

    Top Rated Home in Manly

    One of the top homes in Manly according to residents and Government service audits.

    9.2
    Overall Score
    178
    Staffing Minutes
    3 Year Accreditation

    Uniting Wesley Heights Manly Reviews

    9.3· Recommended by 90% residents

    Categories

    Staff9.3
    93%
    Home9.2
    92%
    Independence10.0
    100%
    Food7.8
    78%
    Kindness10.0
    100%
    Safety10.0
    100%

    The Residents Experience rating shows what current residents at Uniting Wesley Heights Manly think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    Lachlan Johnson
    Lachlan Johnson
     · 21/11/2022

    Im very glad they take care of my beautiful mother

    Good News
    Good News
     · 27/10/2022

    I respect all the care workers and team members of this place for there's endless efforts. Residence and their Community are very active, It makes us so happy to see them. facilities improving, which making this place more lively. God bless you all.

    Liz Young
    Liz Young
     · 18/09/2022

    Carers of this facility are mostly very kind and caring. However management is extremely unprofessional and negligent. Due to their negligence and the negligence of the doctors who ‘tended’ but continually ignored my mother and her condition, she had to go from her single room ‘low care’, to being rushed to hospital (for the third time in two years) and then being forced into ‘high care’. An absolute disgusting place for anyone to spend the remainder of their life. The rooms are four bed share with one bathroom, mostly dementia residents. My mother did not have dementia however this was never considered. Management not once called me in for a meeting to discuss the future of my mother, everything was aggressive over the phone, being yelled at insisting my mother go into ‘high care’. There was no act of kindness, compassion or consideration of her dignity coming from management, particularly during an extremely distressing time. The carers are overworked, short-staffed and from what I could see, not treated well. I was fortunate to find my mother a single room in another care facility where the standards were of the highest, where she was treated with dignity and utmost care and kindness. Due to the negligence of UNW Manly, my mother’s condition deteriorated and sadly she passed away yesterday. An absolutely despicable show of management, turning their back to the suffering of a resident. The negative/bad reputation nursing homes have, was displayed clearly in my experience with UWH Manly.

    Mary-Anne Bell
    Mary-Anne Bell
     · 27/09/2018

    The staff are fantastic with my dad

    kranknkoncepts
    kranknkoncepts
     · 18/12/2017

    I Found Liz Graham the Manager to be unprofessional, with inadequate skills to do her job successfully, careless with no empathy.

    Rooms & Pricing

    $300,000 - $650,000 · 3 rooms · Concessional residents welcome

    Shared room (4) + shared bath4SharedApproximately 34m2
    Single room + shared bathroom1SharedApproximately 12m2
    Companion Living2SharedApproximately 29m2
    Companion Living4SharedApproximately 34m2
    Comfort Living1SharedApproximately 12m2
    Comfort Living1EnsuiteApproximately 16m2
    Comfort Living1EnsuiteApproximately 16m2

    About the Staff

    178
    178 mins
    All Care Staff
    25 mins
    Registered Nurse

    Types of staff employed

    Dietetics
    Podiatrists
    Physiotherapists
    Registered Nurses
    Personal Carers
    Care Managers

    The average resident at Uniting Wesley Heights Manly received 178 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 89% of their daily total care target of 199 minutes set by the Australian government based on the unique needs of their residents.

    Things to know

    About the operator

    • Operated by UNITING (NSW.ACT)
    • Not for profit business
    • Is Commonwealth government subsidised
    • ABN: 78722539923

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Religions practised

    • Uniting Church

    Location

    47 Birkley Road Manly 2095 Nsw

    Questions

    What is the ACQSC star rating of Uniting Wesley Heights Manly?

    Uniting Wesley Heights Manly has an overall ACQSC star rating of Good.

    What is the price range of residential aged care at Uniting Wesley Heights Manly?

    Uniting Wesley Heights Manly has 7 different types of rooms which range in price between $300,000 and $650,000 maximum refundable accomodation deposit.

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