The aged care home features a variety of both indoor and outdoor socialising areas for residents. Outdoor areas include a landscaped backyard and multiple courtyards, while indoor amenities comprise well-decorated lounges, dining areas, and a games room equipped with a billiard table. These facilities are designed to provide a homely and engaging environment for residents.
Uniting Eden Rating
Based on resident reviews and Government service audits.
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The Residents Experience rating shows what current residents at Uniting Eden think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.
I live in Wollongong and my mum is in full care at Bupa. Very disappointed in their phone communication to speak to my mum . Some days they don't pick up? Other times it takes 5 minutes to get through to carers. I try and ring mum every 2nd day but can go up to 4 days before hearing her voice. Very frustrating I would like to Thank Jenny at reception today for getting me to speck to my mum. Have been trying for several days. The carers on the other phone line wont pick up. IT was lovely to hear my mums voice. Hopefully with new management the communication between calls will improve.
My husband just got home from 10 days respite at Bupa Eden. We can’t speak highly enough about the home, the staff and the services provided. The home is welcoming and warm, the rooms are spacious and have their own ensuite and air con units, there are lots of activities on offer, the food is delicious and the staff are caring and friendly. We would recommend this home without hesitation for respite or permanent care.
I've been here a few times to visit my dad. All the staff are always so friendly, caring and accommodating. Facilities are always clean and well looked after.. They are always doing wonderful activities and bus trips with the residents.. Such a feel good facility many now call home
My mother has been a resident in respite care for 4 weeks. We have made the decision based on the care and attention that she has received by the medical and support staff that she will take up permanent residence. All interactions with the staff have been caring and professional.
Love that my mum gets healthy fresh meals, cooked on the premises and four different activities each day to keep her entertained. I love that I get Facebook updates with pictures of my mum enjoying herself every single day. What a great job and brilliant care shown by the wonderful people looking after all the residents.
No Accommodation fee for respite
You will only pay the Basic daily fee and may pay an additional services fee.
Concessional residents welcome
Uniting Eden supports eligible government funded residents with subsidised fees.
Instead of paying a RAD you can choose to pay a Daily Accommodation Payment (DAP) which is a non-refundable daily fee, based on the room price and the maximum permissable interest rate set by the Department of Health and Aged Care.
Residents at Uniting Eden on average received 192 minutes of total daily care (94% target) from a combination of support workers, enrolled and registered nurses. In October 2024, a Registered Nurse was on site 24:00 hours per day.
About the operator
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What is the ACQSC star rating of Uniting Eden?
This home has an overall ACQSC star rating of Acceptable.
What is the price range of residential aged care at Uniting Eden?
Uniting Eden has 3 different types of rooms which range in price between $395,000 and $500,000 maximum refundable accommodation deposit.
Updated: 30 November 2024