TriCare Cypress Gardens Aged Care Residence Reviews, Photos & Availability | Caring Co
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TriCare Cypress Gardens Aged Care Residence

Residential aged care at TriCare Cypress Gardens Aged Care Residence in Clear Island Waters, Queensland

  • Permanent
  • Respite
  • Dementia
  • About the home

    TriCare Cypress Gardens Aged Care Residence, located in central Gold Coast, offers a range of care services including permanent, respite, palliative, and dementia care. The facility is well-equipped with 24/7 registered nurses, onsite chefs, and various amenities such as lounges with entertainment systems, a piano, a computer, a hairdressing salon, café, library, and alfresco areas.

    Residents can engage in a lifestyle program that includes activities like arts and crafts, music therapy, movie nights, community outings, gardening, and BBQs. Additional services like Wi-Fi and laundry are provided at no extra cost. The residence also neighbors the Cypress Gardens Retirement Community, making it suitable for couples with varying care needs.

    • Onsite hairdresser
    • Organised activities
    • Gardens
    • Outdoor courtyard
    Marguerite McCarrick
    Marguerite McCarrick
     · 06/04/2022

    One of the worst aged care facilities on the Gold Coast. Had a relative in there for 6 months who was not looked after. I was told they had plenty of staff working 24 hrs and weekends. When I visited my relative she told me she had seen no staff and had pressed her buzzer a number of times as she needed help. While I was there I was finally able to find only one staff member who told me they were understaffed and only had a small number of staff at weekends. It is a very flash place but residents are not cared for. We took my relative out of there after finding a better place for her where she is now cared for with friendly caring helpful staff.

    Zita Lynch
    Zita Lynch
     · 23/03/2019

    It is clean, nurses nice but the admin do not listen to our needs. Luckily my hubby requested me to send him home. What is the point in paying them when we need to talk to them for urgent concern and they do not respond. I even sent email to the head office about this problem but no response even i re-sent it still has not even acknowledgement. But very quick in asking our money to pay our bills which we gave straight away. Good luck on your business.

    Marina
    Marina
     · 13/12/2018

    I got no phone call when my mother died at this nursing home, I was devastated when I went into my emails - which I rarely go into - and there was an email from the manager telling me she had died...only she had told me a day after she had died. I find this completely disrespectful to myself that I only got an email notifying me of this big event and it makes me rethink the amount of care and attention that my mother would have got from a place like this. Had my mother been taken to a hospital, I am sure I would have got many phone calls from the hospital telling me of my mother's condition and some sympathy and empathy from the nurse. However, the nursing home chose to "email" me, which is probably the last avenue I check.....most people do not check their emails everyday - they should know this, especially being a recent hospital patient myself - who finds it hard to read small print on the internet. It is completely unacceptable to merely send an email to notify someone of such a tragic and life changing event. It has made the grieving process much much harder for my sister and I - knowing I was unable to see my mother before she died or be there for her when she was in so much pain.

    Barbara
    Barbara
     · 14/07/2017

    When my Mother moved into Cypress gardens nearly 4 years ago all was good, lovely friendly staff and management in a pleasant environment. Visitors were known by name and welcomed. Now the last year has been uncomfortable and disorganised. Some bean counter somewhere decided to refurbish the old nursing home while building a new three story addition. So my mother ill and in her 90s is living in a building site. As visitors we are competing for parking with tradies while entry and exit doors are arbitrarily changed. The nurses who have been wonderful in caring for Mum have been moved to other parts of the facility and she has strange faces to try to adjust too. I don't blame the management or carers at the facility just the head office minion who thought you can do massive renovations and still have a comfortable safe home for the vulnerable residents who pay to live there

    Hayley Tew
    Hayley Tew
     · 16/02/2016

    good

    Rooms & Pricing

    $375,000 - $550,000 · 113 rooms · Concessional residents welcome

    Premium Single Room with Private Ensuite (AS)2Shared0
    Classic Single Room with Shared Ensuite1Shared0
    Classic Single Room with Private Ensuite1Ensuite0
    Premium Single Room with Private Ensuite – Canal or Gold Coast Views (AS)1Shared0
    Premium Single Room Prive Ensuite - ES2Shared0
    Premium Single with Private Ensuite1Ensuite.
    Premium Single Room with Private Ensuite1Ensuite.
    Classic Single Room with Shared Ensuite1Ensuite35 sq m
    Premium Single Room with Private Ensuite - Level 11Ensuite35 sq m
    Classic Companion Share Room with Shared Ensuite1Ensuite0
    Deluxe Single Room with Private Ensuite and Canal or Gold Coast Views1Ensuite35 sq m

    Things to know

    About the operator

    • Operated by Tricare (Country) Pty Ltd
    • For profit business
    • Is Commonwealth government subsidised
    • ABN: 66008411069

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited
    • 3 Years accreditation period

    Location

    Gooding Drive Clear Island Waters 4226 Qld

    Questions

    What is the price range of residential aged care at TriCare Cypress Gardens Aged Care Residence?

    TriCare Cypress Gardens Aged Care Residence has 11 different types of rooms which range in price between $375,000 and $550,000 maximum refundable accomodation deposit.

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