St Vincent's Care Services Kangaroo Point (Lilian Cooper Nursing Home) Reviews, Photos & Availability | Caring Co
Australia > Queensland

St Vincent's Care Services Kangaroo Point (Lilian Cooper Nursing Home)

· 411 Main Street Kangaroo Point 4169 Qld

Residential aged care at St Vincent's Care Services Kangaroo Point (Lilian Cooper Nursing Home) in Kangaroo Point, Queensland

  • Permanent
  • Respite
  • About the home

    St Vincent's Care Services in Kangaroo Point provides a variety of amenities for residents, including communal lounges, dining areas, a library, a computer centre, a hairdressing salon, and a chapel. The facility also features outdoor entertainment areas with views of the Brisbane River and the city skyline. Residents benefit from spacious shared bathrooms and have access to pastoral care services.

    The aged care home offers a range of activities such as bus trips, arts and crafts, exercise classes, and movie days. Meals are dietitian-approved, with sample menus available for review. With over 180 years of service, St Vincent's Care Services is committed to creating a welcoming and safe environment for its residents, emphasizing community engagement and resident wellbeing.

    • Gardens
    • Outdoor courtyard
    • Onsite hairdresser
    • Organised activities

    St Vincent's Care Services Kangaroo Point (Lilian Cooper Nursing Home) Rating

    Based on resident reviews and Government service audits.

    8.5
    Overall Score
    189
    Staffing Minutes
    1 Year Accreditation

    St Vincent's Care Services Kangaroo Point (Lilian Cooper Nursing Home) Reviews

    7.8· Recommended by 75% residents

    Categories

    Staff7.5
    75%
    Home8.1
    81%
    Independence8.3
    83%
    Food7.6
    76%
    Kindness8.3
    83%
    Safety9.2
    92%

    The Residents Experience rating shows what current residents at St Vincent's Care Services Kangaroo Point (Lilian Cooper Nursing Home) think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    Jaslin Sandhu
    Jaslin Sandhu
     · 17/12/2022

    Nurses never pick up the calls…. So irresponsible. If they pick up… they are always soo rude. I called 0500 hrs (night RN) on 18/12/2022 to call in sick for night shift which was supposed to be 1030 hours, so they can find another person easily but nurse from level 3 rd pick up and talk to me soo rudely that why are you call me, I can’t help you. She was this rude with staff then how she is with resident.

    Mamta Magar
    Mamta Magar
     · 17/01/2022

    Such a rude RN. I went there to work through agency as an AIN today date 17/01/2022 on level 3. I did afternoon shift finishing at 9pm. After finishing shift i went to RN of level 3 to sign my agency form and she scolded me saying “ signature signature. You people cant see that i am busy” such a rude RN. She Don’t know how to show respect to other people. If she was too busy than she could tell that she is busy n to wait to her for few minutes in a polite way. But she replied in such a aggressive, rude way. Don’t know how she deal with the patients there in an aged care. So, I went downstairs an signed my form with another RN

    Lois Stratford
    Lois Stratford
     · 05/01/2022

    I think this place is fantastic! Of all the homes I have visited recently, this one is the tops! Every Staff member has been pleasant...and patient!!..in dealing with enquiries and go over and above to help patients/visitors. Yesterday, I spoke with Leanne and Esther...and others in previous days...all the same. Staff like these are a facility's best asset! Thank You!

    Tashieee
    Tashieee
     · 30/12/2021

    I did my placement at the Aged Care and it's such a nice place! Staff are lovely, the place is clean and the residents are amazing! Not much parking and the system they use isn't the greatest and the machines barely ever work resulting in fines but that isn't anything to do with the Aged Care! I'd definitely recommend this Aged Care! They really look after their staff and residents really well!

    Mark Peipman
    Mark Peipman
     · 10/12/2020

    A private hospital, a little understaffed but friendly, helpful nurses. The food is hospital food, need I say more. Though the chef puts an effort into menu and makes beautiful soups. Parking is easy and cheaper than most. Hard to get to as access only on South side of road. No right turn is possible. Medium to good private hospital.

    Rooms & Pricing

    $295,000 - $375,000 · 14 rooms · Concessional residents welcome

    Standard Shared Room - Lilian Cooper3Shared10.11 - 11.31sqm
    Premium Room - Lilian Cooper1Ensuite12.26 - 12.85sqm
    Superior Shared Room - Lilian Cooper2Ensuite10.96 - 12.79sqm

    About the Staff

    189
    189 mins
    All Care Staff
    43 mins
    Registered Nurse

    Types of staff employed

    The average resident at St Vincent's Care Services Kangaroo Point (Lilian Cooper Nursing Home) received 189 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 78% of their daily total care target of 241 minutes set by the Australian government based on the unique needs of their residents.

    Things to know

    About the operator

    • Operated by St Vincent's Care Services Limited
    • Is Commonwealth government subsidised
    • ABN: 50055210378

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    411 Main Street Kangaroo Point 4169 Qld

    Questions

    What is the ACQSC star rating of St Vincent's Care Services Kangaroo Point (Lilian Cooper Nursing Home)?

    St Vincent's Care Services Kangaroo Point (Lilian Cooper Nursing Home) has an overall ACQSC star rating of Acceptable.

    What is the price range of residential aged care at St Vincent's Care Services Kangaroo Point (Lilian Cooper Nursing Home)?

    St Vincent's Care Services Kangaroo Point (Lilian Cooper Nursing Home) has 3 different types of rooms which range in price between $295,000 and $375,000 maximum refundable accomodation deposit.

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