Southern Cross Care Orana Reviews, Photos & Availability | Caring Co
Australia > New South Wales > Deniliquin

Southern Cross Care Orana

· 59 Napier Street Deniliquin 2710 NSW

Residential aged care at Southern Cross Care Orana in Deniliquin, New South Wales

  • Permanent
  • Respite
  • About the home

    Orana is a customized aged care home that offers private suites with ensuite bathrooms and patio garden views. It features 24/7 care, four lounge/dining areas, two sitting areas, an activities room, a large outdoor entertainment area, raised garden beds, and a function room. Additionally, a specific cluster of 11 rooms caters to individuals with special needs such as dementia.

    The home provides a variety of activities including happy hours, movie nights, exercise classes, and bus outings. Available services include visits from doctors, physiotherapy, podiatry, hairdressing, and pastoral care. Programs like the Arts Health Institute's Play Up and a sundowning program for dementia patients are also offered. Conveniently located, Orana aims to deliver personalized care in a friendly environment.

    • Gardens
    • Transport
    • Exercise classes
    • Organised activities
    • Specialised allied health services

    Top Rated Home in Deniliquin

    One of the top homes in Deniliquin according to residents and Government service audits.

    9.0
    Overall Score
    172
    Staffing Minutes
    3 Year Accreditation

    Southern Cross Care Orana Reviews

    8.9· Recommended by 100% residents

    Categories

    Staff8.9
    89%
    Home8.6
    86%
    Independence8.8
    88%
    Food7.3
    73%
    Kindness9.5
    95%
    Safety9.7
    97%

    The Residents Experience rating shows what current residents at Southern Cross Care Orana think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    Ross McAtamney
    Ross McAtamney
     · 30/12/2021

    Staff are polite and the service has been good while there visiting family.

    Joanne Clark
    Joanne Clark
     · 02/04/2021

    Nice place and great staff. It's piece of mind knowing dad is getting looked after

    Rooms & Pricing

    Refundable Accommodation Deposit (RAD) is a lump sum accommodation deposit refundable at the end of stay.

    Room Type
    Price
    Single room + private ensuiteSingle room + ensuite
    $475,000

    No Accommodation fee for respite

    You will only pay the Basic daily fee and may pay an additional services fee.

    Concessional residents welcome

    Southern Cross Care Orana supports eligible government funded residents with subsidised fees.

    About the Staff

    172
    172 mins
    All Care Staff
    38 mins
    Registered Nurse

    Residents at Southern Cross Care Orana on average received 172 minutes of total daily care (99% target) from a combination of support workers, enrolled and registered nurses. In September 2024, a Registered Nurse was on site 24:00 hours per day.

    Things to know

    About the operator

    • Operated by Southern Cross Care (NSW & ACT) Limited
    • Is Commonwealth government subsidised
    • ABN: 76131082374

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    59 Napier Street Deniliquin 2710 NSW

    Questions

    What is the ACQSC star rating of Southern Cross Care Orana?

    This home has an overall ACQSC star rating of Good.

    What is the price range of residential aged care at Southern Cross Care Orana?

    Southern Cross Care Orana has 1 different types of rooms which range in price between $475,000 and $475,000 maximum refundable accommodation deposit.

    Updated: 29 September 2024