Residential aged care at New Auckland Place in New Auckland, Queensland
About our home
New Auckland Place is a modern aged care facility that offers several amenities including dining and lounge areas, an outdoor courtyard, hairdressing salon, activities room, theatre, cafe, quiet room, and a private dining room. Each resident’s room features independent air conditioning and options for internet, Foxtel, and telephone services.
The facility emphasizes a caring and entertaining environment with a philosophy that includes challenging myths about aged care and promoting resident independence. A 24/7 registered nurse coverage ensures continuous healthcare, supported by a stable core staff. New Auckland Place is noted for its first-class facilities, award-winning lifestyle programs, and the provision of fresh onsite meals. Residents and families are kept informed through monthly newsletters and have access to premium equipment.
- Outdoor courtyard
- Onsite hairdresser
- Organised activities
Top Rated Home in New Auckland
One of the top homes in New Auckland according to residents and Government service audits.
3 Year AccreditationNew Auckland Place Reviews
Categories
The Residents Experience rating shows what current residents at New Auckland Place think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.
A very nice facility
Very tidy, efficient, and well managed, so that occupants enjoy their days.
Seems like a very friendly and comfortable place to live as a deliberate option to in home care. Our dear friend was very positive about the care she was receiving. Lifts with doors opening on both sides can be a challenge for first time users. Perhaps some signs at main intersection would help new visitors to find the facility more easily.
My mum is now a resident the help and care and love and dedication the whole team at the home gave us was way above all expectations so well organized and extremely professional it should be called the Hilton beutifull facility's and a extremely professional team 😁
Auckland Place is such a great facility for any parent or loved one who now needs that little bit of extra care and attention. My mum is 85 and we found her a room there on the 24th August 2017, mum loves the care and attention, the extra detail, and the excellent selection of meals. The ongoing in-house entertainment and facilities like the outdoor bar b que and garden area, the excellent coffee and treats cafe, all provide a great home away from home caring and nurturing environment for our mother. Freedom to take mum on outings at short notice is excellent, and the friendly staff are so welcoming and help mum with her every need, we highly recommended Auckland Place for any family member and loved one. The best part of this move is mum loves her outings with family, but loves the connection she has with the staff and friends she has made there also, an excellent move she always says.
Rooms & Pricing
No Accommodation fee for respite
You will only pay the Basic daily fee and may pay an additional services fee.
Concessional residents welcome
New Auckland Place supports eligible government funded residents with subsidised fees.
Instead of paying a RAD you can choose to pay a Daily Accommodation Payment (DAP) which is a non-refundable daily fee, based on the room price and the maximum permissable interest rate set by the Department of Health and Aged Care.
About the Staff
Residents at New Auckland Place on average received 204 minutes of total daily care (107% target) from a combination of support workers, enrolled and registered nurses. In October 2024, a Registered Nurse was on site 24:00 hours per day.
Things to know
About the operator
- Operated by Johnson Stenner Aged Care Pty Limited
- For profit business
- Is Commonwealth government subsidised
- ABN: 48159539287
Safety Checks
- Certification valid
- Has not received notice of sanction
- Is accredited
Location
18 Wicks Street New Auckland 4680 QLDQuestions
What is the ACQSC star rating of New Auckland Place?
This home has an overall ACQSC star rating of Good.
What is the price range of residential aged care at New Auckland Place?
New Auckland Place has 3 different types of rooms which range in price between $450,000 and $550,000 maximum refundable accommodation deposit.
Updated: 4 January 2025
The easiest way to find the top aged care homes and home care providers in Australia
Caring Co · 333 George St, Sydney, NSW, 2000, Australia