Moran Engadine Reviews, Photos & Availability | Caring Co
Australia > New South Wales

Moran Engadine

· 99 Caldarra Avenue Engadine 2233 Nsw

Residential aged care at Moran Engadine in Engadine, New South Wales

  • Permanent
  • Respite
  • Dementia
  • About the home

    Moran Engadine is an aged care facility located in the heart of Engadine town center, adjacent to local shops and a community center. It features a Level 2 Dementia Support Unit specifically for residents with dementia or cognitive impairment. The home accommodates 156 residents and offers both private and couple rooms, some with linked adjoining configurations.

    The facility includes multiple lounge and dining areas, activities spaces, a gym, wellness center, cinema, and mobile hairdressing services. Outdoor facilities comprise BBQ areas and permanent artwork displays. Each room is equipped with a nurse call system, electronic adjustable bed, flat-screen TV, and individual climate control.

    Residents can enjoy the scenic views of The Royal National Park, Heathcote, Sydney Basin, and the Sydney CBD skyline from the home.

    • Nearby shops
    • Onsite hairdresser
    • Outdoor courtyard

    Top Rated Home in Engadine

    One of the top homes in Engadine according to residents and Government service audits.

    7.2
    Overall Score
    195
    Staffing Minutes
    1 Year Accreditation

    Moran Engadine Reviews

    8.0· Recommended by 69% residents

    Categories

    Staff7.7
    77%
    Home8.1
    81%
    Independence8.9
    89%
    Food7.5
    75%
    Kindness8.3
    83%
    Safety9.4
    94%

    The Residents Experience rating shows what current residents at Moran Engadine think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    kajol sapkota
    kajol sapkota
     · 13/04/2022

    The worst experience I have ever had working in this facility is always short of staff, and they do not care about the team and a resident at the same time. If you prioritise yourself and take a stand for your safety, they immediately send you a termination letter without mentioning a valid reason. I would never recommend someone to put their close ones in this facility and if anyone is looking for a job, please never apply. You will not get justice if you work and stand for yourself in this facility. The management is abysmal; they do not know how to talk with their staff; they do not want to listen. They just come and yell at you—abysmal management and HR group. please reply to the owner as they (respected person) have blocked me Can you please give me why I cannot meet the higher standard of care? I have always maintained and given a higher standard of care during my shift, and for proof, you can check the webcam, ask residents, and ask coworkers. I do not want to argue with you, whoever is responding to my review, but the point is you are blaming me for not maintaining the standards, which is not valid. To hide management mistakes, I feel accused. And here are the reasons why I cannot support the standards : 1. Not providing enough staff; attending 30 residents at a time with just two teams means the management failed to provide enough staff during a shift, and it is not a one day issue; it's an ongoing problem. And, Yes, I breached a contract just leaving a job informing the in charge and got terminated while trying to address the issue at head office. 2. If a resident has a fall and, unfortunately, they will have sudden death, will you be able to say yes? This is our mistake because we haven't provided enough staff, or will you blame the AIN or RN for not meeting the standard? AND I TOOK A STAND FOR MY SAFETY I do not have any intention to ruin your facility's reputation. If I intended to ruin your facility's reputation, I would have directly gone to the union before taking action. Do not blame without knowing anything. I can proudly say I had worked hard during the shift, met all the standards of care, and always provided person-centred care even with a short of staff. Lots of love to all residents Thanks Kajol

    Prakrity Bhandary
    Prakrity Bhandary
     · 09/06/2019

    I am giving Moran group a one star only because I am not able to give it a zero. Worst place to ever work in. Very bad management, staff are literally scared of management. They wont allow staff to take a day off even when they are sick, manager would threaten them to take panadol and get back to work. If you are a casual staff and have certain availabilities they would roster you on the days/ times you arent available and force you to work on those days and if you don't they wouldnt give you any shifts. If they are short staffed they wouldnt bother about giving you staff especially during a night shift taking good care away from residents. I worked there for 3 months, worst 3 months of my life. Would never recommend anyone to work there.

    Michael Bolton
    Michael Bolton
     · 09/01/2019

    I am very disappointed with Moran Engadine, my mum was a resident for 18 months till her death 23rd August 2018. She did have very good care at Moran while she was alive. When mum died I heard nothing from any of the management, there was no representatives from Moran at her funeral. There was no flowers, no card and not even a phone call. Mum was a living person and she was supposed to be part of the family there at Moran.

    Velette Costa
    Velette Costa
     · 18/10/2018

    Precious Pats visit Moran Engadine every fortnight and we love to see the joy that Honey, Sophie & Lana bring to the faces of all the lovely Residents.

    Diane Woods
    Diane Woods
     · 25/09/2018

    I would never ever put any relative of mine in this facility after what we witnessed happen to a friend of ours. Lack of care, poor quality food, not enough staff, and our friend who paid $500,000 did not survive for very long. Requests by our friend to have a doctor come to see him were ignored he told us each time we visited. Complaint to head office did not get acknowledged.

    Rooms & Pricing

    $550,000 - $1,300,000 · 160 rooms · Concessional residents welcome

    Standard Room1EnsuiteAverage is 22sqm
    Deluxe Room1EnsuiteAverage is 22 sqm
    Standard Plus Room1EnsuiteAverage is 22 sqm
    Standard Companion Room1EnsuiteAverage is 22 sqm
    Classic1EnsuiteAverage room size 22 sqm
    Delux1EnsuiteAverage room size 22 sqm
    Premium Room1EnsuiteAverage 22 sqm
    Premium Suite1EnsuiteAverage 22 sqm
    Classic Companion Suite2EnsuiteAverage 22 sqm
    Prestige Suite1EnsuiteAverage 22 sqm
    Prestige Plus Companion Suite2EnsuiteAverage 22 sqm
    Prestige Plus Suite1EnsuiteAverage 22 sqm

    About the Staff

    195
    195 mins
    All Care Staff
    36 mins
    Registered Nurse

    Types of staff employed

    Dietetics
    Podiatrists
    Enrolled Nurses
    Physiotherapists
    Registered Nurses
    Personal Carers
    Speech Pathologists
    Care Managers
    Lifestyle and Recreation

    The average resident at Moran Engadine received 195 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 105% of their daily total care target of 185 minutes set by the Australian government based on the unique needs of their residents.

    Things to know

    About the operator

    • Operated by Moran Australia (Residential Aged Care) Pty Limited
    • For profit business
    • Is Commonwealth government subsidised
    • ABN: 29127791619

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    99 Caldarra Avenue Engadine 2233 Nsw

    Questions

    What is the ACQSC star rating of Moran Engadine?

    Moran Engadine has an overall ACQSC star rating of Acceptable.

    What is the price range of residential aged care at Moran Engadine?

    Moran Engadine has 12 different types of rooms which range in price between $550,000 and $1,300,000 maximum refundable accomodation deposit.

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