Jimboomba Community Aged Care Reviews, Photos & Availability | Caring Co
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Jimboomba Community Aged Care

· 21 East Street Jimboomba 4280 Qld

Residential aged care at Jimboomba Community Aged Care in Jimboomba, Queensland

  • Permanent
  • Respite
  • About the home

    Jimboomba Community Aged Care is a recently built facility featuring modern amenities and 24/7 care by Registered Nurses and staff. It offers private and interconnecting rooms for couples, all with individual climate control and private en-suites. The facility includes a dedicated Memory Support wing with 36 secure rooms for residents with Dementia.

    Residents can enjoy an extensive Lifestyle program, multiple social lounges, and quiet areas. On-site amenities include a café, salon, library, cinema, consultation suite, and children's playground. Fresh meals with multiple options are served daily, with no additional service fees charged. The facility also provides a proprietary 8-channel TV service and a free app for families to stay updated.

    • Onsite hairdresser
    • Organised activities
    • Gardens
    • Outdoor courtyard

    Top Rated Home in Jimboomba

    One of the top homes in Jimboomba according to residents and Government service audits.

    7.8
    Overall Score
    179
    Staffing Minutes
    1 Year Accreditation

    Jimboomba Community Aged Care Reviews

    9.0· Recommended by 96% residents

    Categories

    Staff9.2
    92%
    Home8.5
    85%
    Independence9.4
    94%
    Food6.3
    63%
    Kindness9.8
    98%
    Safety9.7
    97%

    The Residents Experience rating shows what current residents at Jimboomba Community Aged Care think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    John Gill
    John Gill
     · 19/08/2022

    Could not recommend Jimboomba Aged Care enough, the staff are so friendly and the residents are always participating in activities that allow them to have fun with each other and enjoy themselves. My parents had become residents last year and had settled in after awhile. The staff were so kind and willing to cater to their needs which was so appreciated. I truly could not thank them enough.

    sj367728
    sj367728
     · 19/11/2021

    Thank God for Signature Care . We had to find placement for mum after Mum had a major stroke at age 72 years old. Our beloved Mum is deemed a high care patient requiring 2-3 careers for all needs. After this tragedy we were so blessed to have Mum welcomed into there care. I cannot rate mums care team highly enough.. as mum said in her own words beautiful young woman and men who look after me. We consider our relationships a partnership with all the carers, clinicians and extended staff. Mum was never expected to get to the milestones that she has after her stroke. However with the care and dedication from the beautiful team she is hurdling them. The team at signature care from the managers, reception team, activity team and clinicians are always open to discuss mums care at any time. They are authentic, sensitive and warm not only to Mum but to us as a family. I could not recommend this home any more and we are so blessed to have this facility and friends there. Xx Shannon and Sharmaine

    Sarah
    Sarah
     · 16/10/2021

    Premises and rooms are immaculate, friendly helpful staff, doctors and nurses respond to questions quickly, laundry service is great. Residents encouraged to join in with activities and the Friday afternoon happy hour often has entertainment. Happy staff create a good atmosphere :)

    Joyce Hodges
    Joyce Hodges
     · 15/10/2021

    This is the second Brisbane nursing facility mum has been to and the other (very well know company) does not compare to this one. Mum has Dimentia and is at the point where she is mostly in bed and has very little verbal ability now. She now has trouble swollowing which has caused a few issues getting her food sorted due to some miscommunication but we're getting there. Renuka (Manager) is lovely and very accommodating and empathetic to our needs. Any issues and she's right on to it. The staff and in particular in mum's wing are amazing. I can't speak more highly of them. Having permanent (regular) staff makes all the difference. You can see how much they care about their residents. I'm so glad we found this facility and being a couple of minutes from home is a bonus. I can also tell mum is much happier here. The facilities are gorgeous and the atmosphere is very warm and welcoming. Highly recommended!!

    Bronwynne Billiau
    Bronwynne Billiau
     · 08/09/2021

    Although Jimboomba Aged Care looks beautiful, they have a long way to go to get there procedures and practices up to a quality standard. We placed our Mum into Jimboomba for respite with a view to a full time placement at the end of this time. Many errors in care and procedures were made during the three weeks of respite. After a fall in which family members found Mum on the floor, some lovely staff assisted in helping her off the floor, only to be told they shouldn’t have done this until Mum was checked by an RN. Then her medications were incorrectly checked and decisions were made to not send her to hospital for a head injury. This decision was eventually overturned and 6 hours later she was sent to hospital to be checked. My family were prepared to overlook many errors as teething problems in a new facility, but as this was not the first signature care facility in the country, staff should have been fully trained before it opened. When we asked to speak to the clinical nurse about where they were looking at offering a room in the facility to Mum, they took offence at our questions and decided that they would not offer us a placement there, as we obviously would not be happy. At the time Mum had been incorrectly placed in the locked dementia ward with no medical paperwork to support the placement. All we wanted was an assessment to be made on where she needed to be in the facility and that we were not wanting her in the locked ward. When you get passed the beautiful facade you find that although the staff were mostly delightful it was a high powered sales pitch being made by Jackie and the actual services did not live up to the promised hype. I am sure this facility suits some people very well, if they are placed correctly to start with, but in our experience it was not the best place for Mum. She is now in a lovely facility that is not a locked dementia ward and is enjoying taking part in the many things on offer to the residents, as she can readily access them.

    Rooms & Pricing

    $325,000 - $750,000 · 144 rooms · Concessional residents welcome

    Classic Room Gold1Ensuite16.4-21.5m²
    Signature Suite1Ensuite25.2 - 29.3m² excluding ensuite
    Classic Room Platinum1Ensuite17.4-24.6m²
    Signature Room Platinum1Ensuite21.7 - 23.8m²
    Premier Suite1Ensuite27.6m²
    Signature Room Gold1Ensuite21.1 - 24.3m²

    About the Staff

    179
    179 mins
    All Care Staff
    31 mins
    Registered Nurse

    Types of staff employed

    Dietetics
    Podiatrists
    Enrolled Nurses
    Physiotherapists
    Registered Nurses
    Personal Carers
    Speech Pathologists
    Care Managers

    The average resident at Jimboomba Community Aged Care received 179 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 91% of their daily total care target of 197 minutes set by the Australian government based on the unique needs of their residents.

    Things to know

    About the operator

    • Operated by Signature Care Pty Ltd
    • For profit business
    • Is Commonwealth government subsidised
    • ABN: 59060317026

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited
    • 3 Years accreditation period

    Location

    21 East Street Jimboomba 4280 Qld

    Questions

    What is the ACQSC star rating of Jimboomba Community Aged Care?

    Jimboomba Community Aged Care has an overall ACQSC star rating of Acceptable.

    What is the price range of residential aged care at Jimboomba Community Aged Care?

    Jimboomba Community Aged Care has 6 different types of rooms which range in price between $325,000 and $750,000 maximum refundable accomodation deposit.

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