Jacobs Court is an aged care home nestled in a serene community, featuring single rooms with air conditioning, flat-screen TVs, phone cabling, ensuites, built-in wardrobes, dressing tables, and WiFi. The facility includes expansive gardens with entertainment areas, raised garden beds, and bird aviaries.
Residents benefit from a variety of on-site services provided by Wesley Mission Queensland’s allied health professionals, such as medical, dietary, podiatric, speech pathology, physiotherapy, dentistry, optometry, occupational, and music therapies. Additional amenities include full laundry services and specialized diet catering.
The home is located near Sinnamon Village shopping center, Jindalee Golf Club, Homemaker City Jindalee, and DFO, with convenient public transport access within the grounds. Jacobs Court combines peaceful living with accessibility and comprehensive care services.
Jacobs Court - Sinnamon Village (Wesley Mission Queensland) Rating
Based on resident reviews and Government service audits.
Categories
The Residents Experience rating shows what current residents at Jacobs Court - Sinnamon Village (Wesley Mission Queensland) think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.
Some serious power-play issues in management that filter down to client experience and health. I was criticized and denigrated for refusing to prepare egg mayonnaise with expired eggs, for example. For putting the gladwrap away. They called a meeting about these things while I was being refused legislated minimum breaks by an equally petty supervisor. I was subsequently called in after I'd called in sick to be dismissed. *After* I'd called in sick, and on the same day. Lucky it wasn't contagious, right? If you've noticed that staff are somewhat absent, or vacant minded, this is because anyone who might form an opinion of Karen (note the name on the only positive review here) is harassed until they submit their autonomy of thought, or leave. This is why no one has any initiative or any idea how to help anyone that might need it: Service staff are eliminated when management see the very first spark of intelligence or independent thought. When you notice sub-par cleaning results, this will be because they've squeezed two peoples' responsibility for evening cleans onto one staff member, while subjecting them to the same harassment. Definitely one of the lower quality places from any angle you may care to look.
Very friendly
This place shouldn’t even deserve 1 star. Most of the staff in knowles court were terrible except for a few. The service was poor overall and staff didn’t care about the elderly and were quite rude. After simple instructions given to staff failed we have decided to move age care facilities for my mum and the new place is so much better. They need to change their staff and service in knowles court as it is unacceptable.
If you are looking for a kind and caring aged care facility for your loved one, this is definitely the place. Staff at the William Moore Court nursing home are plentiful, they are very well trained and supervised and most of all they are all loving and caring. By this is I mean everyone - nurses, management, carers, catering staff and administrators. All marvellous.
· Concessional residents welcome
Room 1 - Single room + ensuite | 1 | Ensuite | 15.2 |
Types of staff employed
The average resident at Jacobs Court - Sinnamon Village (Wesley Mission Queensland) received 173 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 84% of their daily total care target of 206 minutes set by the Australian government based on the unique needs of their residents.
About the operator
Safety Checks
What is the ACQSC star rating of Jacobs Court - Sinnamon Village (Wesley Mission Queensland)?
Jacobs Court - Sinnamon Village (Wesley Mission Queensland) has an overall ACQSC star rating of Good.
What is the price range of residential aged care at Jacobs Court - Sinnamon Village (Wesley Mission Queensland)?
Jacobs Court - Sinnamon Village (Wesley Mission Queensland) has 1 different types of rooms which range in price between $390,000 and $390,000 maximum refundable accomodation deposit.
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