Fig Tree Point Aged Care Facility Reviews, Photos & Availability | Caring Co
Australia > New South Wales

Fig Tree Point Aged Care Facility

· 7 Harris Street Toronto 2283 Nsw

Residential aged care at Fig Tree Point Aged Care Facility in Toronto, New South Wales

  • Permanent
  • Respite
  • About the home

    Fig Tree Point Aged Care Facility provides low care, high care, palliative care, and respite care services, with private and shared suites equipped for physical support and safety. The staff at the facility are trained to meet diverse resident needs, including physical, psychological, and emotional well-being.

    Amenities include multiple lounge areas, a cinema, and a library targeted for various recreational needs, along with dining facilities that offer extra services similar to hotels. Positioned beside Lake Macquarie, the facility boasts scenic views accessible from the gardens and verandas.

    For holistic health support, residents have access to physiotherapists, podiatrists, and other specialists. Regular activities such as bus trips, concerts, and arts & crafts enrich the daily lives of residents, fostering an engaging community environment.

    • Gardens
    • Organised activities
    • Specialised allied health services

    Top Rated Home in Toronto

    One of the top homes in Toronto according to residents and Government service audits.

    Overall Score
    Staffing Minutes
    1 Year Accreditation
    suburb average

    Fig Tree Point Aged Care Facility Reviews

    8.2· Recommended by 80% residents



    The Residents Experience rating shows what current residents at Fig Tree Point Aged Care Facility think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    Skye S
    Skye S
     · 12/01/2023

    Let me preface this by saying that I am a former employee, not a customer. STAFF: the AINs & ENs work their bottoms off to ensure the care needs of the residents are met to the best of their abilities, however the meeting of all needs is not always possible with continual staffing shortages. These shortages are caused by a combination of reduction of skilled workers available & the company continually cutting hours in order to maximize profits. The cleaning & laundry crews get in & get their job done to ensure the facility is maintained to a high level of cleanliness. FOOD: Honestly, the food is pretty great. The head chef has some fantastic ideas & is passionate about providing quality meals suitable for people with complex nutritional needs. You will struggle to find better food in an aged care facility than the staff produce here. EXTRAS: the facility has a full time activities director who programs fun & enrichment for the residents. Regular bus outings are scheduled & concerts are held. There is also a hairdresser who comes weekly to keep residents looking their best. ALLIED HEALTH: regular podiatry, dietician, OT & GP visits. Other allied health is called on an as needed bases. MANAGEMENT: The RNs & facility managers do what they can with the resources they have. Unfortunately, with CONSTANT cost cutting measures ordered by the owner these resources never seem to be enough. If something breaks, it is a battle to get it repaired or replaced, even if it is essential equipment, like a mechanical lifter or a hotbox for transporting food safely from the kitchen to the dining rooms. All in all, this is not a bad facility but if the cost cutting measures continue the way they have been the high level of care residents currently enjoy will not be possible into the future. If you are looking to place a loved one at FTP, the way to ensure they get the best care possible is to visit regularly & put pressure on the company to use your fees to run the facility, not buy new jets skis & renovate their house.

    garth proudmore
    garth proudmore
     · 29/05/2020

    i wounder full place. Thank you for your service

    nicole mccann
    nicole mccann
     · 14/01/2019

    Nice nurses

    Rooms & Pricing

    $250,000 - $550,000 · 64 rooms · Concessional residents welcome


    About the Staff

    222 mins
    All Care Staff
    31 mins
    Registered Nurse

    Types of staff employed

    Registered Nurses
    Personal Carers
    Care Managers
    Lifestyle and Recreation

    The average resident at Fig Tree Point Aged Care Facility received 222 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 113% of their daily total care target of 196 minutes set by the Australian government based on the unique needs of their residents.

    Things to know

    About the operator

    • Operated by Hunter Valley Care Pty Ltd
    • For profit business
    • Is Commonwealth government subsidised
    • ABN: 53000786934

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited


    7 Harris Street Toronto 2283 Nsw


    What is the ACQSC star rating of Fig Tree Point Aged Care Facility?

    Fig Tree Point Aged Care Facility has an overall ACQSC star rating of Acceptable.

    What is the price range of residential aged care at Fig Tree Point Aged Care Facility?

    Fig Tree Point Aged Care Facility has 5 different types of rooms which range in price between $250,000 and $550,000 maximum refundable accomodation deposit.

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