Eldercare The Lodge

James Atkinson

Visiting my mother, and the care is superb.

Belinda Oxer

Dont be fooled by nice surroundings and up market area. Lack of staff, especially on weekends. Lack of basic cares. Lack of experienced carers, especially regarding confused residents. Second rate meals. All this for the bargain price of $475,000 for a small room and $2000 per month in fees!! I had several meetings with incidents that had occurred with my dad. Nothing ever changed. My dad is now in a lovely facility where there are adequate staff who are genuinely caring. It all starts at management and Eldercare is severly lacking in that department also.

Roch Rabbit

Some nurses run the place like a prison, my family members have been spoken to like criminals, especially when there was miscommunication with visiting hours can be very unprofessional.

Caroline

I had a wonderful experience with my Mum at The Lodge. The staff were friendly to all residents and interactions were caring and compassionate. The rooms and facilities were all up to date and they are offer a wide range of activities for residents. Nothing was too much trouble and a carer always came within 10mins after using the call bell. The other residents were happy and friendly and interacted with each other too. I highly recommend The Lodge.

annabelle paech

I promised my father I would find a good place for him. I failed him. Our family was very disappointed. Poor communication and handovers between staff - and also with the family, with the same issues being brought up over and over. Although there was a handful of wonderful staff, generally below-par care due to chronic understaffing, bells that were never answered.