Dovetree is an advanced aged care home situated in Sinnamon Village, Brisbane. It features single and superior suites organized into four unique communities, each with its own dining and communal areas. The facility boasts a range of amenities including a hair salon, day therapy center, hydrotherapy pool, café, lounge, chapel, cinema, and library. Outdoor spaces include balconies, BBQ areas, a children's playground, and landscaped gardens.
The home emphasizes a relaxing environment with varied dining options, numerous activities, and modern technology to support residents' well-being. It provides easy access to allied health services like podiatry, speech pathology, physiotherapy, and occupational therapy. Experienced aged carers and Registered Nurses are available 24/7, ensuring comprehensive care for residents with high care needs.
Top Rated Home in Sinnamon Park
One of the top homes in Sinnamon Park according to residents and Government service audits.
Categories
The Residents Experience rating shows what current residents at Dovetree - Sinnamon Village (Wesley Mission Queensland) think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.
Some serious power-play issues in management that filter down to client experience and health. I was criticized and denigrated for refusing to prepare egg mayonnaise with expired eggs, for example. For putting the gladwrap away. They called a meeting about these things while I was being refused legislated minimum breaks by an equally petty supervisor. I was subsequently called in after I'd called in sick to be dismissed. *After* I'd called in sick, and on the same day. Lucky it wasn't contagious, right? If you've noticed that staff are somewhat absent, or vacant minded, this is because anyone who might form an opinion of Karen (note the name on the only positive review here) is harassed until they submit their autonomy of thought, or leave. This is why no one has any initiative or any idea how to help anyone that might need it: Service staff are eliminated when management see the very first spark of intelligence or independent thought. When you notice sub-par cleaning results, this will be because they've squeezed two peoples' responsibility for evening cleans onto one staff member, while subjecting them to the same harassment. Definitely one of the lower quality places from any angle you may care to look.
Very friendly
This place shouldn’t even deserve 1 star. Most of the staff in knowles court were terrible except for a few. The service was poor overall and staff didn’t care about the elderly and were quite rude. After simple instructions given to staff failed we have decided to move age care facilities for my mum and the new place is so much better. They need to change their staff and service in knowles court as it is unacceptable.
If you are looking for a kind and caring aged care facility for your loved one, this is definitely the place. Staff at the William Moore Court nursing home are plentiful, they are very well trained and supervised and most of all they are all loving and caring. By this is I mean everyone - nurses, management, carers, catering staff and administrators. All marvellous.
$549,000 - $750,000 · 144 rooms · Concessional residents welcome
Deluxe Room with Ensuite | 1 | Ensuite | 26.5m2 | |
Superior room with ensuite | 1 | Ensuite | 35.5m2 |
Types of staff employed
The average resident at Dovetree - Sinnamon Village (Wesley Mission Queensland) received 196 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 91% of their daily total care target of 216 minutes set by the Australian government based on the unique needs of their residents.
About the operator
Safety Checks
What is the ACQSC star rating of Dovetree - Sinnamon Village (Wesley Mission Queensland)?
Dovetree - Sinnamon Village (Wesley Mission Queensland) has an overall ACQSC star rating of Good.
What is the price range of residential aged care at Dovetree - Sinnamon Village (Wesley Mission Queensland)?
Dovetree - Sinnamon Village (Wesley Mission Queensland) has 2 different types of rooms which range in price between $549,000 and $750,000 maximum refundable accomodation deposit.
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