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Calvary Scottvale

· 71 Scott Street Dandenong 3175 VIC

Residential aged care at Calvary Scottvale in Dandenong, Victoria

  • Permanent
  • Respite
  • Top Rated Home in Dandenong

    One of the top homes in Dandenong according to residents and Government service audits.

    8.4
    Overall Score
    182
    Staffing Minutes
    3 Year Accreditation

    Calvary Scottvale Reviews

    8.2· Recommended by 79% residents

    Categories

    Staff8.6
    86%
    Home8.4
    84%
    Independence6.7
    67%
    Food7.9
    79%
    Kindness9.1
    91%
    Safety8.6
    86%

    The Residents Experience rating shows what current residents at Calvary Scottvale think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    Henry Wiz's
    Henry Wiz's
     · 26/01/2022

    This place does not even deserve one star. I would not even put my enemy in this place leave alone my friends or family. The place is horrible from management to cleaning staff. This place should shut down the residents are neglected badly. residents wounds are whipping out of dressing, not being attended for weeks. Management is good at one thing talk/talk and talk.. Staff are over worked and only last months then they walked away. Where is the commission where is needed the most. Pitty the families and residents very very sad…..rooms are boiling hot and they are expected to stay isolated.

    Adam Thomas
    Adam Thomas
     · 14/11/2019

    I was employed to work at Scottsvale, on a regular term, I was taught a new way in certain areas, that I fully consider of been gratefully today's use. I hoped I brought a higher standard of cooking threw all knowledge of a 20 yr career in commercial cooking. I would like to thank all staff and the blessing of the lovely residents who I will say I miss seeing some days for there KINDNESS. There are moments I have time to time to sometimes wishing I could break lose in the kitchen. I wish everybody a Merry Xmas and we all have a safe year.

    Julie Band
    Julie Band
     · 21/08/2019

    Staff dont speak or understand English.. The table cloths are drawsheets that the residents sleep on. The staff dont even explain to the residents what's going on and wo de why the residents can't help

    susanne Everett
    susanne Everett
     · 14/05/2019

    Horrible place to work for Facility Manager is only concerned about the money. Would take PCA off the floor to work as FSA in the kitchen but would then not replace the PCA. As a result residents care would suffer as staff had to work harder to complete tasks and short cuts were taken. The chefs use packet products instead of making item from scatch. Using sponge mixtures and powdered soup mixtures that have minimum nutritional value if any No care taken to produce protein enriched foods which are what the elderly need for health and happiness. No care given to the different needs of the residents. The weekend Chefs personal hygiene needs attention. He will serve food while his nose is running and will just wipe it on his jacket No concern for cross contamination. ⁰ He serves food up using his hands with dirty gloves. He will wipe them on his clothes and continue serving the food. Abusing staff and upseting residents regularly. The Manager of the Facility allows him to do want every he wants. Japara Aged Care facilities are not a place to put your loved ones if you want them to be treated with respect and dignity. I know of a facility that neglected their resident so bad that when the daughter complained they just ignored her. The daughter of the mother took her to the hospital but she couldn't be saved. If the facility did the right thing the mother would have been returned to live with their daughter and live a longer and happier life with better medical and nutritional care than they received at the Japara Aged Care facility

    Lidia Neurauter
    Lidia Neurauter
     · 12/09/2018

    Gross negligence and appalling care. In April 2018 my mother in law walked into Scottvale on her own, aided by a walking frame. Four months later we have transferred her to another facility. We had lost all confidence in Scottvale. She was wheeled out in a wheelchair with pressure sores on both feet . At the new facility the general consensus from the medical staff was that the lack and care of the medical staff at Scottvale was inadequate and of gross neglect. Furthermore we have continual issues from the accounting staff at Japara and are still waiting for refunds after 3 weeks of vacating the facility.

    Rooms & Pricing

    $260,000 - $360,000 · 109 rooms · Concessional residents welcome

    Classic Companion2Ensuite12m2
    Superior1Ensuite12m2

    About the Staff

    182
    182 mins
    All Care Staff
    31 mins
    Registered Nurse

    Types of staff employed

    Dietetics
    Podiatrists
    Enrolled Nurses
    Physiotherapists
    Registered Nurses
    Personal Carers
    Speech Pathologists
    Care Managers
    Occupational Therapists
    Lifestyle and Recreation

    The average resident at Calvary Scottvale received 182 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 91% of their daily total care target of 199 minutes set by the Australian government based on the unique needs of their residents.

    Things to know

    About the operator

    • Operated by CALVARY AGED CARE SERVICES PTY LTD
    • For profit business
    • Is Commonwealth government subsidised
    • ABN: 72110140157

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    71 Scott Street Dandenong 3175 VIC

    Questions

    What is the ACQSC star rating of Calvary Scottvale?

    Calvary Scottvale has an overall ACQSC star rating of Acceptable.

    What is the price range of residential aged care at Calvary Scottvale?

    Calvary Scottvale has 2 different types of rooms which range in price between $260,000 and $360,000 maximum refundable accomodation deposit.

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