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BlueCross Ivanhoe

· 250-260 Waterdale Road Ivanhoe 3079 Vic

Residential aged care at BlueCross Ivanhoe in Ivanhoe, Victoria

  • Permanent
  • Respite
  • About the home

    BlueCross Ivanhoe is an aged care facility located in Melbourne's North Eastern suburbs, catering to residents with its 178 single rooms, each featuring a private ensuite. The facility includes a cafe, cinema, and beauty salon, alongside luxurious indoor spaces and landscaped outdoor areas with seating and shade.

    A standout feature is the three-story glass atrium with a vertical garden. BlueCross Ivanhoe specializes in memory support for individuals with dementia and offers a day respite program for community members needing temporary care. The facility is known for maintaining high standards across all offered services.

    • Onsite hairdresser
    • Gardens
    • Outdoor courtyard
    • Specialised allied health services
    • Organised activities

    Top Rated Home in Ivanhoe

    One of the top homes in Ivanhoe according to residents and Government service audits.

    7.9
    Overall Score
    211
    Staffing Minutes
    1 Year Accreditation

    BlueCross Ivanhoe Reviews

    7.9· Recommended by 75% residents

    Categories

    Staff7.9
    79%
    Home8.0
    80%
    Independence7.6
    76%
    Food7.0
    70%
    Kindness8.7
    87%
    Safety9.1
    91%

    The Residents Experience rating shows what current residents at BlueCross Ivanhoe think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    gtabxembo
    gtabxembo
     · 30/12/2022

    We were very lucky to get our Nan in here for some respite. As soon as Nan had been there a couple of weeks we knew this was where we wanted her to be for permanent care. Nan is very happy there. She eats which she had stopped doing . Apparently the food is yummy. The staff take good care of her and are always accommodating to our needs. They even called us in to advise that they were putting her in higher care. They even let us visit with our little puppies which brings a smile to everyones faces in there. Highly recommend this place

    Visnja Pearson
    Visnja Pearson
     · 22/03/2022

    My mother was admitted for respite and from the first meeting with Katriona Foster to the date when she was discharged we can only say that the entire experience was wonderfully pleasant. All the staff were friendly and professional. The food according to mum was very good. The room was very clean and bright with a large window, and the bed very comfortable. The whole establishment has a very pleasant atmosphere about it, with lots of decoration and art works and a great deal of space. The many large public areas mean that the residents can mix with others or find a pleasant corner to be alone. Whilst mum was lucky enough to get well and be able to go home, she would be very happy to return when and if the need arises. The only negative comment we have is about the bed pole to assist in getting out of bed. We felt it was positioned too far down the bed to be used comfortably. Thank you one and all for my mothers pleasant experience.

    Judith Bessant
    Judith Bessant
     · 14/05/2021

    Can anyone tell me if the combustible cladding covering Blue Cross Ivanhoe has been removed yet? I raised this issue back in early 2020 after I had signed the contract and arranged for my mother to move in. It would have been a decisive factor for me given the importance I placed on her safety, but I wasn’t informed about this before hand. Subsequently I raised the matter with Blue Cross and in a complaint to the Aged Care Quality and Safety Commission. The Commission told me it was not issue they could deal with because it was not covered by the Aged Care Act, and they could not do anything about it. If the combustible cladding has still not been removed, can someone also tell me are residents and their families being informed that it is covering the building before they sign any contracts? Call me old fashioned, but I do think transparency and honesty are fundamental considerations, especially when you are dealing with vulnerable people in our aged care system.

    diane thorpe
    diane thorpe
     · 11/05/2019

    Our very elderly mother has been in blue Cross Ivanhoe for over a year. We cannot fault the care she has been given. Without exception the staff are patient, kind, cheerful and friendly to her. They are very professional in their communications with us and of course the facility itself is beautiful. Thanks Blue Cross

    Wendy
    Wendy
     · 29/11/2018

    My mum has been here for three months now and so far she and the family are happy with the care. The staff are friendly and attentive, they have an excellent activities program and the rooms and common areas are light and spacious. I would recommend this facility

    Rooms & Pricing

    $600,000 - $1,350,000 · 177 rooms · Concessional residents welcome

    Classic suites1Ensuite19 - 29m2
    Apartment1Ensuite49 - 55m2
    Deluxe1Ensuite27 - 31m2
    Superior1Ensuite24 - 30m2

    About the Staff

    211
    211 mins
    All Care Staff
    32 mins
    Registered Nurse

    Types of staff employed

    Dietetics
    Podiatrists
    Enrolled Nurses
    Physiotherapists
    Registered Nurses
    Personal Carers
    Speech Pathologists
    Care Managers
    Lifestyle and Recreation

    The average resident at BlueCross Ivanhoe received 211 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 108% of their daily total care target of 196 minutes set by the Australian government based on the unique needs of their residents.

    Things to know

    About the operator

    • Operated by Third Age Australia Pty Ltd
    • For profit business
    • Is Commonwealth government subsidised
    • ABN: 12759034857

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    250-260 Waterdale Road Ivanhoe 3079 Vic

    Questions

    What is the ACQSC star rating of BlueCross Ivanhoe?

    BlueCross Ivanhoe has an overall ACQSC star rating of Acceptable.

    What is the price range of residential aged care at BlueCross Ivanhoe?

    BlueCross Ivanhoe has 4 different types of rooms which range in price between $600,000 and $1,350,000 maximum refundable accomodation deposit.

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