BlueCross Hansworth Reviews, Photos & Availability | Caring Co
Australia > Victoria > Mulgrave

BlueCross Hansworth

· 181 Hansworth Street Mulgrave 3170 Vic

Residential aged care at BlueCross Hansworth in Mulgrave, Victoria

  • Permanent
  • Respite
  • Dementia
  • About the home

    BlueCross Hansworth is located in Mulgrave and offers 90 care places, including high, low, and dementia care, along with short-term respite care. The facility features open plan lounge rooms, a dining room, library, and features for comfort like a gas-log fireplace and armchairs. Modern amenities include tea and coffee stations, wireless internet, and air conditioning. The Brook Wing is designated for dementia care and has specialized facilities.

    The environment includes wide corridors, various sitting areas, three courtyards, balconies, and terraces. Staff at BlueCross Hansworth engage residents with personalized lifestyle programs and prepare fresh, tailored meals daily. The aged care home is recognized for its excellence in practice, food service, and cleaning.

    • Nearby shops
    • Organised activities
    • Gardens
    • Outdoor courtyard

    Top Rated Home in Mulgrave

    One of the top homes in Mulgrave according to residents and Government service audits.

    8.2
    Overall Score
    229
    Staffing Minutes
    1 Year Accreditation

    BlueCross Hansworth Reviews

    7.9· Recommended by 82% residents

    Categories

    Staff7.5
    75%
    Home7.8
    78%
    Independence9.0
    90%
    Food6.8
    68%
    Kindness8.3
    83%
    Safety9.3
    93%

    The Residents Experience rating shows what current residents at BlueCross Hansworth think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    Melissa Bordignon
    Melissa Bordignon
     · 20/12/2019

    I had a placement here as an enrolled nurse and had a wonderful experience. The facility is beautiful and very well run. The staff are all very friendly helpful and caring. The residents are all very well looked after and seeing the ins and outs I would highly recommend BlueCross Hansworth to family and friends.

    Erin Duff
    Erin Duff
     · 20/12/2019

    I did two weeks of placement at Bluecross Hansworth and the residents and the staff are hands down amazing and so lovely. The facility is so clean and everyone is so well looked after! Could not recommend this place more !

    Sam Mukherjee
    Sam Mukherjee
     · 20/12/2019

    I did my Aged care placement here as a part of student Enrolled Nurse program from Holmesglen. I found this place amazing and it has such helpful staff. I learnt so many invaluable skills and got opportunity to meet some lovely residents. Thanks Sam

    Vera Mokaraka
    Vera Mokaraka
     · 04/10/2019

    I still work at Hansworth . We are a team who care for everyone. I feel we dont see it enough online about the good experiences that famiies have. We see it each day with all the cards and well meaning letters we recieve. We see it each day with the smiles on the residents and staff faces.

    De Rathi
    De Rathi
     · 26/08/2019

    This place is awful. My elderly father in law who 90, frail, prone to falls, and needs a lot of assistance, was left on the toilet for 20+ minutes without assistance. He then got fed up, and tried to get up himself, only to have a fall and fracture his hip, which put him in hospital, and potentially left him cripple for the remainder of his life, even if he lives through the surgery (surgeon's words, not ours). This was within 6 hours of his arrival for a TWO WEEK RESPITE stay. Then they had the gall to issue a $900 bill for the 6 hours he was there. AVOID THIS PLACE, unless management and staff are somehow held accountable, as this is unacceptable, and I am left wondering how many other residents they do this sort of thing to. Edit: So they sorted out the $900 bill as a "mistake" after the fact, and after my partner rang them, then they tried to hit them up for $130, but they waved that too. I'm keeping the original review up here just so people can be fully informed and make up their own mind. I'm not changing my rating though, this place is still woefully negligent, and I genuinely hope whoever was supposed to be looking after my father in law is punished for their negligence.

    Rooms & Pricing

    $450,000 - $575,000 · 91 rooms · Concessional residents welcome

    Standard1Ensuite18.3-21.1 m2

    About the Staff

    229
    229 mins
    All Care Staff
    33 mins
    Registered Nurse

    Types of staff employed

    Dietetics
    Podiatrists
    Enrolled Nurses
    Physiotherapists
    Registered Nurses
    Personal Carers
    Speech Pathologists
    Care Managers
    Lifestyle and Recreation

    The average resident at BlueCross Hansworth received 229 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 114% of their daily total care target of 201 minutes set by the Australian government based on the unique needs of their residents.

    Things to know

    About the operator

    • Operated by Third Age Australia Pty Ltd
    • For profit business
    • Is Commonwealth government subsidised
    • ABN: 12759034857

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    181 Hansworth Street Mulgrave 3170 Vic

    Questions

    What is the ACQSC star rating of BlueCross Hansworth?

    BlueCross Hansworth has an overall ACQSC star rating of Acceptable.

    What is the price range of residential aged care at BlueCross Hansworth?

    BlueCross Hansworth has 2 different types of rooms which range in price between $450,000 and $575,000 maximum refundable accomodation deposit.

    Is this your business? Claim this profile