Arcare Hope Island Reviews, Photos & Availability | Caring Co
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Arcare Hope Island

· 10 Halcyon Way Hope Island 4212 Qld

Residential aged care at Arcare Hope Island in Hope Island, Queensland

  • Permanent
  • Respite
  • Dementia
  • About the home

    Built in 2013, this luxurious aged care home offers single suites with private ensuite bathrooms. It features amenities including wireless internet, an alfresco cafe, hair salon, gift shop, movie theatre/worship room, piano lounge, and manicured outdoor spaces. On-site prepared meals are served in multiple dining areas.

    The facility provides permanent, dementia-specific, and palliative care with 24-hour nursing support and a nurse call system. It includes a bus for resident excursions. Recognized for its care model, the home received a Better Practice Award in 2015 for its Dedicated Staff Assignment program, which fosters strong relationships among residents, families, and staff.

    Residents enjoy an extensive lifestyle program with outings, hobby groups, and guest speakers. Furthermore, allied health services like physiotherapy, podiatry, and dietitian consultations are available.

    • Onsite hairdresser
    • Outdoor courtyard
    • Gardens
    • Specialised allied health services
    • Organised activities
    • Transport

    Top Rated Home in Hope Island

    One of the top homes in Hope Island according to residents and Government service audits.

    8.7
    Overall Score
    192
    Staffing Minutes
    3 Year Accreditation

    Arcare Hope Island Reviews

    8.2· Recommended by 80% residents

    Categories

    Staff7.9
    79%
    Home8.2
    82%
    Independence9.4
    94%
    Food7.2
    72%
    Kindness8.8
    88%
    Safety9.5
    95%

    The Residents Experience rating shows what current residents at Arcare Hope Island think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    Angie Mcsherry
    Angie Mcsherry
     · 14/11/2021

    Nice location and the building is well maintained. Food provided is very good. I have to say that the facility is extremely understaffed. Care staff are regularly unavailable due to them having to go an also prepare the food. Front reception not always attended as they are also expected to do other tasks. Shame to see in this day and age. I not only feel for the residents but also the staff having to juggle many roles.

    Gillian Richards
    Gillian Richards
     · 04/11/2019

    For Mum to settle in so quickly and so well is testament to the 'above and beyond' level of care, support and friendship. We cannot thank you enough! The dreaded realisation that permanent care was needed has turned out to be a blessing and Mum's health has improved immensely and she is happy.

    Corinne Pascal
    Corinne Pascal
     · 15/08/2017

    First class!

    Megan Jeffs
    Megan Jeffs
     · 15/04/2015

    Our mum moved in here last June after she lost Dad a few years before. She is now so happy and busy - its just wonderful to see her like that. The food is fabulous and the staff are awesome, kind and caring. There is always so much for her to do - from sailing to Zumba! She is no longer lonely and feels like she belongs somewhere special. We are all welcome to join in with so much there and can take her out anytime - nothing is too much trouble. We no longer worry about her being alone.

    Rooms & Pricing

    $350,000 - $750,000 · 124 rooms · Concessional residents welcome

    Deluxe1Ensuite25sqm to 26.5sqm
    Classic (Extra Service)1Ensuite21.5 sqm
    Deluxe (Extra Service)1Ensuite21 sqm to 22 sqm
    Premiere1Ensuite25sqm to 28sqm
    Grande1Ensuite25sqm to 26sqm
    Deluxe Plus (Extra Service)1Ensuite22 sqm
    Premiere Plus1Ensuite28 to 30 sqm
    Premiere1Ensuite25sqm to 28sqm
    Grande (Extra Service)1Ensuite21.5 sqm
    Premiere1Ensuite25sqm to 28sqm
    Premiere Plus1Ensuite32.5sqm to 34sqm

    About the Staff

    192
    192 mins
    All Care Staff
    29 mins
    Registered Nurse

    Types of staff employed

    Enrolled Nurses
    Physiotherapists
    Registered Nurses
    Personal Carers
    Care Managers
    Allied Health Assistants
    Lifestyle and Recreation

    The average resident at Arcare Hope Island received 192 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 97% of their daily total care target of 198 minutes set by the Australian government based on the unique needs of their residents.

    Things to know

    About the operator

    • Operated by Hope Island Care Pty Ltd
    • For profit business
    • Is Commonwealth government subsidised
    • ABN: 18123784494

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    10 Halcyon Way Hope Island 4212 Qld

    Questions

    What is the ACQSC star rating of Arcare Hope Island?

    Arcare Hope Island has an overall ACQSC star rating of Acceptable.

    What is the price range of residential aged care at Arcare Hope Island?

    Arcare Hope Island has 11 different types of rooms which range in price between $350,000 and $750,000 maximum refundable accomodation deposit.

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