Mandalay Retreat Reviews, Photos & Availability | Caring Co
Australia > Queensland > Cleveland

Mandalay Retreat

Residential aged care at Mandalay Retreat in Cleveland, Queensland

  • Permanent
  • Respite
  • Dementia
  • About the home

    This aged care home features large lounges and a dining room designed for social activities, alongside smaller sitting rooms for quieter, more private moments. The premises also include a well-maintained courtyard and gardens, enhancing the serene atmosphere with a fountain and bird sounds.

    Public transport is readily accessible at the entrance, with medical facilities and a hospital nearby. The home offers an array of amenities including a cinema, library, hairdresser, and café. An active lifestyle is encouraged through a diverse activity program, which includes outings facilitated by an on-site bus. Overall, the residence ensures a comfortable living environment with numerous convenient services.

    • Outdoor courtyard
    • Gardens
    • Transport
    • Onsite hairdresser
    • Organised activities
    Nicole Ferrini
    Nicole Ferrini
     · 14/02/2023

    giving it 1 star as no option to give it less stars 'Infinite Care' is a joke very little care given by a lot of staff there place needs to up its game in many areas but one practical one is to air condition the place so that residents are more comfortable during the hotter months staff say they will do stuff and no follow through no sense of urgency there either place has old world charm there with no charm in care by most send your loved ones elsewhere not here

    Oz Orchid
    Oz Orchid
     · 14/02/2023

    Some competent, caring staff, but many incompetent staff that promise to do things and do not deliver. Facilities Manager is figurehead only and incapable of doing his job. Lacks knowledge in areas that he should be all over and unprofessional. Would not recommend this place to anyone. Look elsewhere if you want proper care for your loved one.

    Andy Ballantyne
    Andy Ballantyne
     · 19/09/2022

    Mums in here and loves it , everyone cares about all the residents

    Gina Coralie Pavlovic
    Gina Coralie Pavlovic
     · 14/09/2022

    I feel you really need to consider all avenues before choosing this place for a loved member of your family. I do not believe the care needed was given to my mother

    rosa roy
    rosa roy
     · 07/09/2022

    My mother was in this facility and during her time there it was an ordeal. Many times finding my mother in a terrible state, times where an ambulance had to be phoned immediately because of the state she'd be in. The residents are not checked regularly, my mother was wearing glasses that didn't even work for years, her feet were disgraceful and they never showered her she had so much dry skin it's disgraceful, no wonder she had UTI'S constantly. I would never recommend this facility to anyone's family members.

    Rooms & Pricing

    $325,000 - $545,000 · 8 rooms · Concessional residents welcome

    Mandalay Retreat1Ensuite47 m2 including covered balcony
    Mandalay Retreat Copy(1)1Ensuite31.5 m2 including covered balcony
    Mandalay Retreat Copy1Ensuite32.1 m2 including covered balcony
    Mandalay Retreat Copy(1) Copy1Ensuite25.5 m2 including covered balcony

    Things to know

    About the operator

    • Operated by Senjah Pty. Ltd.
    • For profit business
    • Is Commonwealth government subsidised
    • ABN: 37098566440

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    149 Wellington Street Cleveland 4163 Qld